Black Bass Hotel

Fantastic to stay, it’s beautiful, I love to stay there. The room are clean and I like the savon too much.

We have recently visited the BB hotel and to summarise, were a little disappointed with our stay. Upon check-in, we were greeted by a queue of 6 people ahead of us with only one member of staff taking care of customers, not an ideal start to the five star experience. Once we checked into our room, the room itself was very new and stylish, clean and tidy with amazing views of the lake, the bed and bathrooms are also brilliant. The pool has an exquisite lakeside location. Sadly from here, we were a little frustrated with the running of the hotel. Small things like bike hire being €60 per person per day… this is a 5* hotel.. this didn’t sit well with us, we spent over €300 on bike hire in the duration of our stay…. Couldn’t some bikes be included? Future guests should note that there aren’t any taxis or Ubers here, it’s also way too far to walk into Annecy. If you don’t bring your own, or hire a bike, I’m afraid you are stranded at this hotel unless you drive. Two paddleboards are available for hire, but again, for €20 per hour when they can be rented for half the price down the lane by the lake side. Embarrassing, profiteering from your paying guests! Could free use of these board be a perk of staying at this hotel?! Security and access was also a little worrying, although Annecy is a lovely place, most nights we walked from the lake path right to our hotel room door without actually seeing a single other person or member of staff. There seems to be a security gate however, during our 4 night stay we didn’t see it closed once. Lake access can also be challenging - a private pontoon is advertised however this was commonly occupied by young locals surrounded by bottles of wine. Again, not really the 5 star experience we’d hoped for conveyed by images on the website. Instead, we were lay on grass by a busy cycle path with locals and other holiday makers from surrounding areas. Overall, the location was great and we will visit annecy again, sadly, not the Black Bass Hotel.

Bel établissement situé en face du Lac et au calme…. Vue superbe! Top pour les joggeurs! Accueil très chaleureux! Service impeccable. Nous avons une chambre avec vue sur le lac, un régal pour les yeux. La salle des petits déjeuners est idéalement située en face du lac et des montages. Cette vue est extraordinaire. Les produits sont frais et de qualités. Nous avons dîné en chambre, le Room Service est qualitatif. Une fois encore, le Service est impeccable ! (Dommage pour les frites surgelées) mais vite oublié avec des pâtisseries incroyables ! ( la crème brûlée est dingue ainsi que la tartelette chocolat) Le SPA est qualitatif et bien organisé. Nous avons opté pour un soin du corps duo, un soin du visage en duo, ce fut un beau moment d’évasion. Résumé : Service au Top et moment quasi parfait et reposant.