The Zentral Arenal Suites

Perfect accommodation. We have a private pateo and was great. The location is perfect as you can visit center Sevilla from there, and no need to use the car. In front of the apartment there is an parking 19,50€ a day. The staff was very helpfull. The only thing that was not nice, was the fact that we had to make the sofa bed ourselves. If you already knew that the reservation needed to use the sofa bed, this could already be prepared.

We booked the Zentral because it was central and close to all the activities we wanted to do. Sadly we could not recommend these apartments as there were several problems during our stay: 1) Check was diabolical as we were told through *********** that we would get our entry codes on the morning of our stay. Fair enough but on our arrival in Seville on the morning of our stay we still had not received them. I emailed the apartments from Seville airport and was told again we would get our codes on the morning of our stay- even though it was noon. We ended up getting a taxi to the apartments and at 2:30 we arrived- still no code - we ended up having to phone the, to get in! 2) During these pandemic times one would think the apartment was stocked with hand soap. There was none, we had dish soap and shampoo but would it be too much to supply a bar of hand soap?. A small complaint as well was that there no corkscrew for wine and we asked for one but our request was ignored. 3) The worst part of our stay was the fact that there was a homeless encampment on the square outside our bedroom window. Each day and night there was constant noise from the inhabitants. At times it was so noisy that we had to keep the windows shut. When we complained to management we were told there was northing we could do. We spoke to another set of guests who were experiencing the same issue and they suggested calling the police. On our second night we though the situation was resolved as the police came and brought a maintenance crew who housed down the area. We thought that this would resolve the problem. We were wrong. All that happened was the homeless watched whiles the area was cleaned and set up camp again. This happened throughout our stay , the homeless were there throughout the day and night. One individual was constantly talking and then the police came around midnight with a cleanup crew. This happened on each of the 5 nights we stayed. Granted one could argue we could have moved hotels, but I did not want to have to argue with *********** to get a refund The rooms were comfy and the bed was comfortable. There is a nice outdoor deck with furniture. The location is perfect. There was no on-site staff so all communication was via what’s app or email. It’s was sad because Seville was great to visit but the situation at night time made it hard for us

- Super bien situé et calme. - Les monuments principaux (et les bars et restaurants) sont accessibles à pied. - Bien équipé et propre. - Personnel très agréable et serviable. - dispose d'un ascenseur. - Bonne literie

estuvimos en el primer piso, hay asensor. es muy linda la decoracion y ambientacion del lugar. el departamento era amplio a pesar de ser de 1 solo dormitorio. le faltaba un poco de limpieza y ni siquiera habian revisado el baño ya que habia una toalla usada colgada del viajero anterior :( el departamento era luminoso a pesar de no dar a la calle. la ubicacion era muy buena, nos permitio hacer todo a pie

Fiquei 5 dias neste apartamento! Chuveiro bom, cozinha com chá e café deixado pelo local e cama confortável. A rua não é das mais simpáticas ! Gostei pelo fato de termos autonomia para pegar as chaves pois todos os comandos foram recebidos por e mail. A porta da frente é com codigo e a do apartamento com chave mesmo. O que me surpreendeu negativamente é termos acesso somente uma chave sendo que estávamos em duas pessoas e na parte interna do apartamento havia um comunicado dizendo para termos cuidado de não fecharmos a porta com a chave dentro pois teríamos que ligar para X numero etc. Fiquei tensa pois se acontecesse iria nos tomar algumas horas de resolucao acredito eu ! A pergunta é !! Se entramos com código da porta da rua porque não ter chave digital no apartamento ou que fosse dada chaves para todos os hospedes De resto foi agradável Quero deixar registrado que apesar de ter janelas o apartamento que fiquei estas davam para uma área comum a qual não se via o tempo lá fora ! Somente um detalhe para os mais exigentes. Estacionamento por 20 euros o dia na rua da frente !!