Hotel in zona Elvis & Hollywood Legends Museum, Sevier County

酒店位置不錯，相對比較安靜，好停車，乾淨整潔。去大煙山公園入住鴿子谷是好的選擇。

Non pagherò di restare qui di nuovo.Ecco una lista di Pro/Cons: Pros: ~Vicino al parcheggio ~La vista delle montagne dalla nostra stanza era spettacolare Cons: ~L'hotel era data, e stanco guardando incluso la nostra stanza. Vecchia attrezzatura, mobili usati nel lobby, ecc ~Wifi non ha funzionato nella nostra stanza al 6° piano. Il letto era incredibilmente rumoroso e le sorgenti di mattresse potevano facilmente sentirsi quando si sdraiava. (sembrava che fosse stato lavato e asciugato) ~Il colazione era destinato a essere caldo, ma i riscaldatori non devono aver funzionato perché tutti i prodotti ”caldi” erano circa la temperatura ambiente. Non c'erano frutta fresca, bacon, tosta, ecc. Le piastre erano utensili di stirofoam/plastica. Mi aspettavo di meglio per quello che abbiamo pagato per rimanere lì. In generale, non avrei raccomandato questo posto. Non era orribile, ma ci sono certamente migliori opzioni per il punto di prezzo. Sono contento che abbiamo dovuto rimanere lì solo una notte.

Hotel meraviglioso e molto pulito e il colazione era molto buono

Il nostro hotel è molto vicino ai negozi, ai ristoranti, che si possono camminare per la maggior parte dei luoghi. Abbiamo incontrato le famiglie più amiche che rimangono e questa gita è stata fantastica.. Rimarrà ancora ogni volta

We've enjoyed staying here before (Although, thinking back they did put us in a room right under construction with a hammer drill starting at 7am, but they did move us and things were fine after) but were kind of disappointed this stay. We booked a couple months in advance through a third party and listed on the stay was all the things we were familiar with from a previous stay in Dec (microwave, coffee in room, and the breakfast buffet). It was why we chose this location. We got here to find that none of those items were part of the stay now, which was a bummer. The hotel offered a discount pass to a local buffet (total cost was $12 adult, $8 kids) but we were disappointed to add that extra daily $32 for our family. We have little kids, so we also typically order pizza and heat leftovers in the microwave. There's a microwave in the vending machine area, but we don't love having to walk plate by plate down the hall to heat things up. I'm told they have a coffee room of some kind being built, but it was pretty disappointing to find no coffee maker in the room where last time there was. I asked one of the cleaning staff about it, and they said they'd just been removed from the rooms. The hotel hadn't even told staff to stop delivering the coffee and creamer, which caused some confusion. So much has been taken away during the construction of the new area. I'm sure some of this will resolve when construction ends. Also, we were here for a fire drill, apparently for the new construction (in a different tower), but the drill wasn't announced as far as we could see. We'd stayed in on a rainy day and ended up rushing our toddlers down the back stairs into the cold rainy day. While this is an expected part of construction, we would have appreciated a heads up so we didn't have to tote our kids downstairs in jammies at nap time wondering if the building was on fire. The beds are very soft (we love that) and the rooms are nice and spacious. There's a nice fridge that can accommodate 2l drinks and pizzas. The rooms are great. Even with that said, my husband and I both feel like we wouldn't go out of our way to stay again at Country Cascades.

I checked into our rooms on Friday, October 11 checked out October 13 or stay was horrible. We arrived and checked in but did not go to our rooms we had a conference went to the conference came back about 10:15 PM. We had four rooms three rooms opened up the fourth room would not open had a security lock on we knocked, we yelled our key open the door, but the security lock was on. It tried to call downstairs with no answer. Had to go downstairs to talk to the front desk lady, and when we got to the lobby, there was approximately 30 men speaking Spanish could not speak English surrounded in the lobby , so waited in line when it was our turn to get up to desk lady, as those men rudely interrupted, stepped in front of you they were typing on their phone, translating it to English, shoving their phone in the ladies face when she was able to get away from the desk her manager on the phone telling him the situation was trying to tell her how to go upstairs and handle our situation to bring a copper wire to open the door. She came up. She worked a little while did not work. She said she was going to get another tool. We told her we was gonna continue to work on it. We worked in March and work finally got the door open and when we opened the door, there was a lady and two children in the room and she was screaming at us after we worked on the door for 45 minutes to get it open had knocked and yelled with no response from her previously and was told that they were booked and had no room but then soon as that became an issue of someone in that room, they had a room for us. The girl came back with the key, unlock the door went to make sure the room was good , we finally got into our room and went back downstairs to get some bottled water for our room. Those gentlemen were still in the lobby area and I was really concerned. The young lady working at the front desk did not come back to the facility the young lady was the only one at the facility and I feared for her and was very uncomfortable with us staying in that building with all those people around. I feel your manager failed his worker big time failed everyone who was staying at the hotel should have came into that hotel young lady should not have been there alone at any time especially what was going on and it was very suspicious that there was somebody in that room that they had give us keys for the keys, unlock that room and the lady was very suspicious. Don’t know what was going on, but something wasn’t right , when complementary all of those men were upstairs very rude stepping in front of you saving seats nowhere to sit because they had all of the seats at the breakfast area speaking their language so no one could understand them. I feel it’s a beautiful facility, but your management stinks. I spoke with an assistant manager on Saturday morning about the situation over the phone , she was very nice, but once things were done, couldn’t be fixed so it just made her stay very uncomfortable. I woul

Ottimo soggiorno in una bellissima posizione. Il personale era molto cordiale, attento e disponibile. Nonostante i servizi chiusi a causa del COVID, siamo stati comunque benissimo.

The property was off the main road and every room has a river view balcony so all you hear is water running and ducks. No traffic noise. Breakfast was good and the property is very clean. Our room was spacious and well stocked with toiletries. This property is at the very south end of Pigeon Forge so it close when coming back from Gatlinburg. No traffic jams.

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