Recensioni su Swiss-Belhotel Serpong
Swiss-Belhotel Serpong
Jl. Lkr. Tim., Rw. Mekar Jaya, Kec. Serpong, Rawa Mekar Jaya, Serpong, South Tangerang City, Banten, 15310, IndonesiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.8/10
Molto buono
57 recensione
Recensioni verificateUbicazione8.9
Strutture e servizi8.6
Servizio8.7
Pulizia8.9
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Tutte le recensioni(57)
Recensioni positive(56)
Recensioni con foto/video(12)
Soggiorno meraviglioso!(15)
Pulito e ordinato(12)
Personale amichevole(10)
Camere magnifiche(9)
Ottima colazione(7)
Posizione ideale(6)
Recensioni negative(1)
Muthik93
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: mar 2025
Famiglia
2 recensione
Eccezionale
Pubblicata: 19 mag 2025
This hotel has a strategic location, and the room is spacious, clean, and nice. However, the fridge was not cold. Overall, it's very worth it for the price.
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you for taking the time to review Swiss-Belhotel Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time.However, we are deeply apologize for the inconvenience caused during your event. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us.We look forward to your next visit and send warm greetings from Serpong.Till then, stay safe, stay healthy, and see you again.Warm regards,Jekson ManaluGeneral Manager
Widy Agam
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: dic 2024
Famiglia
3 recensione
Eccezionale
Pubblicata: 13 feb 2025
The hotel has a strategic location, close to the toll gate. The staff is friendly, the rooms are clean, and it's recommended.
Traduci
Risposta dalla struttura: Kepada Tamu Yang TerhormatSalam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong dari segi tempat, pelayanan dan staff kami yang membantu selama menginap di Swiss-Belhotel Serpong-BSD.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Roni MartadinataGeneral Manager
Utente ospite
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: feb 2024
Lavoro
9 recensione
Eccezionale
Pubblicata: 16 apr 2024
Basically I like the room, but the design of toilet was too closed with wall, even my thigh touch the tissue roll (if I'm not mistaken at 9th floor)
Next day I move to 8th floor
Traduci
Risposta dalla struttura: Dear Our Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Johan AriantoGeneral Manager
Yoke Soo
Camera Premier Deluxe (non fumatori)
Soggiorno: nov 2023
Lavoro
2 recensione
Pubblicata: 10 dic 2023
Low quality service from front desk while checking in. Was given 1 room card & I requested for 1 more card but was told to pay Rp100 ribu as deposit for the card. Only budget hotel requested for deposit for extra card but this is a so called 4 star hotel. Also I booked a Grand Deluxe room not a standard room & a monthly regular customer. For the past 2 years staying there have no issue but seems like the service going backward. Customer service is not up to 4 star rating.
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Devi Emerson AmbuiGeneral Manager
pumarlin
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: mar 2023
Famiglia
1 recensione
Eccezionale
Pubblicata: 25 apr 2023
overall its oke but the swimming pool in swiss bell maintenance n we all can take swim in tuscany hotel beside swissbell hotel..thnx 4 experience
Traduci
Risposta dalla struttura: Dear Mr. Pumarlin,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager
Kamila
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: ott 2023
Famiglia
1 recensione
Eccezionale
Pubblicata: 27 nov 2023
Next bakal balik lagi kesini .. thanks Swiss belhotel serpong.. puasss
Traduci
Risposta dalla struttura: Dear Ibu. Kamila,Salam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong dari segi tempat, pelayanan dan staff kami yang membantu selama menginap di Swiss-Belhotel Serpong-BSD.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Devi Emerson AmbuiGeneral Manager
Utente anonimo
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: feb 2023
Viaggio con amici
7 recensione
Eccezionale
Pubblicata: 17 mar 2023
Almost excellent for service also the room so clean. Recommended to stay here
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager
Anita
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: apr 2023
Famiglia
1 recensione
Fantastico
Pubblicata: 28 mag 2023
So far oke sihh
Traduci
Risposta dalla struttura: Dear Ibu. Anita,Salam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong sampai dengan Sarapan pagi yang berkesan, kebersihan kamar kami dan meyakinkan Anda dengan makanan lezat kami.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Bangkit CiptadiGeneral Manager
gifttra
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: dic 2023
Solo
1 recensione
Eccezionale
Pubblicata: 22 gen 2024
Such a nice place to stay
Traduci
Risposta dalla struttura: Dear Mr/Mrs. Giftra,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Devi Emerson AmbuiGeneral Manager
Utente ospite
Camera Premier Deluxe (non fumatori)
Soggiorno: dic 2022
Famiglia
1 recensione
Fantastico
Pubblicata: 15 gen 2023
Prons: Strategic location, nearby pasar modern BSD, spacious room (grand deluxe), receptionist and room service was fast and very supportive . Starbucks and Indomaret available.
Cons: Late checkout only until 12:45. Swimming pool quiet smelly due to chlorine, gym space is really small with outdated treadmill
Traduci
Risposta dalla struttura: Dear Valued Guest,Warm greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experience about your recent visit with us. We are always happy to organize the perfect stay for your business trip or leisure at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong to an unforgettable breakfast, the cleanliness of our rooms and guarantee the deliciousness of our food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager
Utente ospite
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: nov 2022
Famiglia
1 recensione
Pubblicata: 25 dic 2022
room is not that tidy, restaurant food just so so taste
Traduci
Risposta dalla struttura: Dear Valued Guest,Warm greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experience about your recent visit with us. We are always happy to organize the perfect stay for your business trip or leisure at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong to an unforgettable breakfast, the cleanliness of our rooms and guarantee the deliciousness of our food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager
Dr. John Denny
Soggiorno: giu 2022
Lavoro
15 recensione
Ottimo
Pubblicata: 12 lug 2022
beautiful hotel with excellent facilities yet in a location that is not good for walks. The highway can be a bit noisy too -- otherwise all was great. the breakfast buffet was nicely done with just enough of the right foods. well worth it to include in your stay. The bed was comfy and the room was spacious enough for a single traveler.
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager
MARII
Camera Deluxe con 2 letti singoli - non fumatori
Soggiorno: ott 2022
Famiglia
1 recensione
Ottimo
Pubblicata: 30 nov 2022
Will come back again
Service was very good at all
Traduci
Risposta dalla struttura: Dear Our Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager
Muhammad Marwan
Camera Premier Deluxe (non fumatori)
Soggiorno: ott 2024
Lavoro
2 recensione
Ottimo
Pubblicata: 28 nov 2024
Secara keseluruhan sangat mengesankan namun untuk pelayanan di resepsionis kurang cekaran mungkin krena baru pegawainya. Untuk breakfast awesome walupun aederhan tp lengkap dan pelayanam restonya sangat ramah dan memuaskan.
Traduci
Risposta dalla struttura: Kepada Tamu Yang TerhormatSalam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong dari segi tempat, pelayanan dan staff kami yang membantu selama menginap di Swiss-Belhotel Serpong-BSD.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Roni MartadinataGeneral Manager
Utente ospite
Camera Deluxe (letto matrimoniale, non fumatori)
Soggiorno: mar 2025
Lavoro
5 recensione
Pubblicata: 27 apr 2025
硬件設施很陳舊，但衞生很乾凈，服務人員素質有待提高，大堂服務生不會英文很影響涉外賓館形象，酒店標識不清楚影響入住
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you for taking the time to review Swiss-Belhotel Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time.However, we are deeply apologize for the inconvenience caused during your event. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us.We look forward to your next visit and send warm greetings from Serpong.Till then, stay safe, stay healthy, and see you again.Warm regards,Jekson ManaluGeneral Manager
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