Nancy is the saving grace of customer service at this establishment, if it weren't for her my review would have some scathing claws. The location is great if you want to be amidst the hustle and bustle of Myeondong. The hotel is on the doorstep of Exit 5 from the station. Follow signs to enter near the money exchange entrance along the traffic road and go up to the 17th floor on the service lift, a little bit of a maze but if you have half a brain you'll work it out.
If you're in Room 1314, 1414 or surroundings and TV with wifi is important to you, check this out when you first arrive and ask for a room swap if this is a wifi black spot. Save yourself 9-11pm hassles with the rude manager trying to fix the TV when all you want to do is chill and sleep. Thank goodness for Nancy who had a direct line to the 'good' manger who saw sense and swapped my room after two nights of the same merry go round. Got an upgrade, which was why the 'bad' manager wasn't happy.
Cleaning wasn't great, coffee mark on shelving, toothpaste on the bathroom basin and a random wayward hair, but fly away hairs seems to be the norm at the establishments I've been staying at. Otherwise the place was clean. A little outdated with decor but location location location. Book in advance, I didn't and paid way too much, but that's down to my own laziness/busyness.
Traduci