Shinhwa Jeju Shinhwa World Hotels & Resorts

Facilities are great and staff were quite helpful. The only problem we had was they forgot to refill our coffee sachets, which we drink in the morning:)

Mega size resort with theme park. Very clean w lots of food options. No cot was available when we stayed ( all in use).

The package with tickets was great. Having fun in the resort.

We took a bus from the airport and stopped at the nearest bus stop which was about 15-20 min walk. Still manageable with 2 big luggages, 1 small luggage, a pram and 2 kids. Room was decent, alittle small with not much room to move with all the luggage’s we had. Disappointed that they only had 1 type of pillow and they were of the extremely soft kind. When I requested for 1 more pillow on my first night, Service staff said they were out of pillows and they could only send 1 the next day- which they didn’t and I didn’t bother myself to call again. Folded the pillow and made do with it. I wished the staff could speak better English. Only 1 girl who could and she stood out amongst all because she went all the way out to help us book a cab out of the resort (resort was like 40 min away from the all the action/ “city”) as we wanted to try food outside the resort. She helped google and searched for a nice seafood place where locals went which was 10-15 min away (taxis are expensive! Almost like $1 for a min drive) (she was just posted to work there 2 months ago) she was simply the best!

여기 중국 사람이 반 정도로 많네요 아이랑 오는건 넘 좋아요! 수영장 워터파크 다 좋고 빅3 테마파크 이용도 좋은데 뭔가 아쉬운건 중국 사람이 많고 제주도 느낌 보다는 중국 느낌이 많이 나는 몰 분위기 같아요

리조트 위치. 나쁘지않음. 주변에 볼거리 많음. 주차장 협소. 로비 협소(체크인시간오래걸림.) 야외풀장마감 5인가 6시인데. 체크인 3시부터해도 4시에나 입장가능. 짐풀고 뭐하고하면 당일 야외수영장이용시간 30분남짓 이해안됐음. 반면에 스카이풀은 생각보다 경관이 좋았음. 다녀본 파노라마풀들은 해안가에 딱붙여 짓는게 많은데 오히려 언덕언저리에서 저멀리 보이는 해안선이 매우 매력적이였음. 노을이 질때의 스카이풀은 정말 좋았음. 리조트가 다 그러하겠지만 그래도 이런저런 프로그램이 많아서 리조트에서 대부분을 해결하실 분들에겐 2박정도도 알차게 지낼수 있는 곳이라는 생각이 듬. (주변에도 볼거리가 많으므로 메인숙소로 2박 3일 혹은 3박4일도 괜찮을거라고봄.) 청결은 시간이흐름에 따른 닳은것 외에는 꽤 깨끗했음. 먼가 청결에대한 악플이 많았던거같은데 개선이된건지 운이좋았던건지. 시설에 4를주는 이유는 여러 쇼핑이나, 먹을것 기타등등 다 잘 돼있음에도, 설계단계에서 먼가 생각을 잘못한건지. 동선이 너무 불합리한부분이 있고. 로비 ㅡ＞ 룸 거리가 생각보다 길고. 룸 ㅡ＞ 주차장 거리는 매우멀고. 룸 ㅡ＞ 야외풀장까지는 멀기도하면서, 엘베가 느림. 룸 ㅡ＞ 스카이풀은 적당함(로비 앞이므로) 아마 이건 개선이 안될수밖에없으므로....