Shinhwa Jeju Shinhwa World Hotels & Resorts

Facilities are great and staff were quite helpful. The only problem we had was they forgot to refill our coffee sachets, which we drink in the morning:)

Mega size resort with theme park. Very clean w lots of food options. No cot was available when we stayed ( all in use).

The package with tickets was great. Having fun in the resort.

We took a bus from the airport and stopped at the nearest bus stop which was about 15-20 min walk. Still manageable with 2 big luggages, 1 small luggage, a pram and 2 kids. Room was decent, alittle small with not much room to move with all the luggage’s we had. Disappointed that they only had 1 type of pillow and they were of the extremely soft kind. When I requested for 1 more pillow on my first night, Service staff said they were out of pillows and they could only send 1 the next day- which they didn’t and I didn’t bother myself to call again. Folded the pillow and made do with it. I wished the staff could speak better English. Only 1 girl who could and she stood out amongst all because she went all the way out to help us book a cab out of the resort (resort was like 40 min away from the all the action/ “city”) as we wanted to try food outside the resort. She helped google and searched for a nice seafood place where locals went which was 10-15 min away (taxis are expensive! Almost like $1 for a min drive) (she was just posted to work there 2 months ago) she was simply the best!

아이와 제주도 여행을 위해 알아보던중 테마파크도있고 수영장도,놀이터,게임시설,쇼핑 다 즐길수있다고해서 예약하게되었습니다. 저희아이는 7살인데 잠버릇이 360도돌아다니며 자요 그래서 가드신청하니 바로설치해주셨어요~ 호텔에 처음오니 짐도 들어주셨는데 저희는 맥시멈가족이라 짐이너무 많았는데 여직원분이 해주시니 죄송하더라구요^^;;; 호텔안내도 자세히 셀명해주시고 테마파크 인당 이용권도 주시고 5성급 호텔을 이가격에? 꼭대기층 하길 잘한거같아요 뷰가 뻥 뚤리니 좋았고 밤에도 조명켜있어서 좋았어요~

여기 중국 사람이 반 정도로 많네요 아이랑 오는건 넘 좋아요! 수영장 워터파크 다 좋고 빅3 테마파크 이용도 좋은데 뭔가 아쉬운건 중국 사람이 많고 제주도 느낌 보다는 중국 느낌이 많이 나는 몰 분위기 같아요