Shinhwa Jeju Shinhwa World Hotels & Resorts

The connecting rooms was a fantastic choice for my family, size of the rooms were great. Parking was also convenient, charging for EVs are available. Loved the heated outdoor pool as well. There were lots of facilities in this resort, from restaurants to theme parks. The service staff were very prompt with my requests. They have all sorts of amenities for young children: cot, bed barrier, dehumidifier, humidifier, air purifier, bathtub. I wish they had provided bedroom slippers for young children, it would make going to the pool easier for us. Other than these pros, the room seems in need of a facelift, wall paper was peeling off, sink was leaking, lots of wear and tear.

Brilliant hotel, can’t fault it at all. Loads of shop and places to eat in the mall. We got free tickets to the theme park and water park, while both were not massive the kids had a great time. Worth noting that even though the tickets were free you will send up spending money 🤣🤣 for the theme pack you are only aloud on 3 rides unless you upgrade. The water park you have to pay for everything. You have to rent life jackets regardless of age if you go to the wave pool. Even my self, 43 male extremely competent swimmer had to rent one. All seats are paid for as well. Anyway though we love it’s there and the hotel roof pool was brilliant. We actually tried to book an extra night but they were fully booked. Breakfast was amazing with so much choice however even though we booked as a family of 4 the children do not get breakfast so that cost around £25 a day. Loverly food though

Shinhwa Hotel and Resort is located conveniently to Shinhwa Water Park, the largest water park in Jeju. Relax in style while enjoying the gorgeous view at the Sky Pool. The resort features a total of 308 rooms including the 27㎡ Superior rooms, the 38㎡ Deluxe rooms, and the spacious 54㎡ Junior Suites overlooking the breath-taking Jeju horizon. Check-In/Out Check-In 3:00 PM l Check-Out 12:00 PM…. but perhaps there were something i need to suggest to the management or governance who manage the place in reality and genuine feedback from tourist who had his first visit to JEJU island, stayed in Shinhwa resort whereas not as other resort that sititng adjacent to the coast and beaches, instead the attraction were merely basis on the facilities and assest of the hotel such as Theme park, Water world and Skypools, top 3 marketing gimmicks of Shinhwa resort...inspite of the venue is licensed with ****** business for adult who fond to it. 1: the house keeping; make up room time after 15:00 has contrary with the 11:00 check out time that has acquire guest to leave the room which was not very pleasant experience we had, walking along the corridor finding very untidy trolley and uncleaned towels lying on the floor in mess which was a very stunning views when after we walked out from the lift. 2: Lost and found procedure was either a non flexible approach, imagine i had to travel 180 minutes from AIRPORT to the hotel just to collect my lost found wallet, instead the hotel could have just call a taxi to send my wallet closeby to AIRPORT. It could had saved me 180 minutes and Korean W 35,000! Any thought?

Super convenient location and love that the place has many choices for food. The food court has really yummy food!

It was a nice place to relax with the family, I liked that they provided water park and game tickets, the family had a great time at the water park

Facilities are great and staff were quite helpful. The only problem we had was they forgot to refill our coffee sachets, which we drink in the morning:)