Hotel Vista Sendai

Compared with the price. Everything was good. Staff should be better at communication with english

Great hotel in a fantastic location within walking distance to JR central train station with limited car parking facilities directly behind the hotel and next to a local train station (which we forgot the name of the station as we rented a vehicle). If you drive to the hotel and decided to use the hotel car park (subject to availability), the hotel will charge you ¥1500.00 per night with unlimited entry and exit within the next 24 hours. Of course there are plenty of other car parks nearby too which offers cheaper rate for parking but you’ll have to hunt around or just pay the ¥1500 for the convenience. The onsen (indoor only no outdoor and the water is milky) is located on the 2nd floor which is the same floor with the hotel only restaurant which offers buffet breakfast. The gender separated onsen closes at midnight and won’t be opened till 9am the next day so you’ll need to time yourself well. There is a laundry and dryer self service facilities with vending machines and complimentary ice making machine on the 2nd floor for your convenience. Breakfast is a typical western and Japanese affairs however you won’t be left hungry. Service is of typical Japanese affairs where you will be greeted each time you walk past the reception. The hotel encourages you to pick up tea bags, onsen body scrubs, tooth brushes, combs etc next to the ground floor lifts before you head up to your room. If you stay more than a day but less than 3 days, the hotel won’t provide room service but they’ll gladly change the towels and clear the bins for you. We are allocated to a smallest room on 11th floor (room:1106) facing the Yodobashi multi story car park, so request for any middle rooms facing the train station would get you a bigger a better view. Comfortable stay and nice bed and good bathroom and for the price we pay, we have no complain.

Good hotel with great breakfast service. Public bath is also nice.

The location of this hotel is really good, just 5 minutes walk to JR station

Professional, and friendly staff, perfect for a layover between shinkansen

On the site, it is written The all ages of children are welcome to stay and I expected as it says but they charged me an extra fee for a child. I didn’t expect to pay for it because it didn’t say anything about it. According to the hotel, They said only 0-5 years old can stay for existing bed with parents but 6+ has to pay as adult. I was very disappointed since all other hotels are letting kids up to 11years old to stay for free with existing beds. The hotel also said they don’t care about how other websites described about the hotel.

hotel is at a good location.

Room is very small, buffet breakfast choice is very limited and not worth the price.

Very good hotel with big room for 3-pax! Comfortable and clean. About 5mins walking distance to JR station. Will book again!