Roxy Beach Resort

We had earlier stayed at Riverview Majestic Hotel from 11th to 13th June. A Fabulous Hotel with Great Breakfast spread for the Rate we paid. Now at Roxy Beach Resort we had Mountain View but it was fine as most if the time we are indulging in activities. The Room was fine and clean. Front office neeeds to check their in room Safe Box, as it was not operating. Next in the morning we went down for Breakfast thinking this Hotel knows what it is doing as i have seen many advertisements on Roxy Hotel almost everywhere 😳 To my shock the Breakfast layout was totally out. There was no table setting at 7.45am. Tables didn't have even Salt n Pepper shakers as it stndard. Although they are serving hard boilded eggs. The morning juice was way watered down " Orange Juice" The sugar was in a large jar. More like 2 Star Service The Best part " Cook" tosses the roti canai into the shaving dish, then he tosses the sausages into another shaving dish. That's how F&B handles food. Next lost of Green Bottle flies in the Restaurant From this i know that the Hotel Manager, F& B manager and so called Chef don't check the Restaurant Coffee House. We shouldn't be paying such High Rates for a Resort Hotel Operated in this manner. I believe the Owners have put in alot of effort.

As this a new beach resort, the facilities are new and clean. The staffs are friendly but unable to have dinner there due to understaff and long waiting time for food at night. Very beautiful place and will definitely visit again.

Everything is good. Ocean view is amazing. Except check in. We get confused about the check in hours because hotel website shows 2pm. Ended up I wait until 4pm just can get my room. Hopefully can improve especially during public holidays. Swimming pool tiles not sticking tightly. Hope the pool can be maintained well as it’s hurting foot.