Ella F
29 agosto 2024
We came to Jumeriah on a short last minute break for five nights at the end of summer and despite booking with short notice we were still accommodated and supported throughout the entirety of the reservation process. Pre check in I was contacted via the hotel concierge requesting information about the guests travelling within my party in order to give the staff a better understanding of how to meet our individual needs and to maximise our comfort throughout the stay. Jumeriah offered to arrange a luxury airport transfer and offered excellent communication both pre, during and post visit. The Food! To say you are spoilt for choice is quite an understatement. The hotel offers three stunning restaurants, each offering their own flare in either Asian, mediterranean or fine dining cuisine and we thoroughly enjoyed sampling food from both the Sunset Lounge and Cap Roig. The lunch offering at the Adults Only Infinity Pool is a twist on the poolside basics such as Club sandwiches and delicious salads. Separate from this, the hotel provides a selection of complimentary patisserie products and freshly pressed fruit juices/smoothies throughout the day as you sun yourself by the pool. Daniel in particular went above and beyond to meet our needs poolside and we were almost never without ice cold water or snacks. The breakfast offering really sets this hotel apart from others and meets the needs of all. Both the buffet selection and A La Carte menu was extensive and during the five mornings we were there we sampled a range of sweet and savoury dishes. For coffee and tea lovers the whole hotel has an extensive collection of samples and in particular the coffee served at breakfast (the hotels own roast) really met our expectations. Throughout the entirety of the stay staff around the hotel greeted us by name and were all friendly, polite and eager to help in any way. From restaurant recommendations to a passing smile, the staff are all incredibly professional and welcoming. My sister and I were fortunate to sample a treatment at the Talise Spa where we had personalised massages with our knowledgeable therapists Veronica & Jharely. Both ladies were very talented and understood our needs immediately. I would highly recommend booking a treatment at the spa if not only to sample these ladies excellent skills. The spa facilities such as the thermal suite were phenomenal and without doubt the cleanest facilities I have ever experienced in a hotel spa. We thoroughly enjoyed our stay and cannot wait to return to Jumeriah Mallorca.
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