Villas at Poco Diablo

Amazing place

Our concierge was simply wonderful! She was polite, friendly & went above & beyond to make our stay as amazing as it could be. We then went to Tracy to check in. She was on a personal phone call when we walked in, which is why the concierge had to entertain us for 10 minutes. Tracy was as rude as the day is long to me (the one that gave her payment), but turned to my husband & all of a sudden grew a personality. It was, "Yes, sir!" "Of course sir!" Having worked as a desk clerk for too many years to count, that struck me as wrong on SO many levels. I was polite, said hello & we're checking in for the weekend. I haven't experienced such a rude desk clerk in the last 20 years. The room was supposedly the best they had. The kitchen is dated (think 1980's). We moved the ottomans in the living room and found food chunks from previous guests. Housekeeping might also want to wipe down the doorframes in the bathroom once in a while because it was nasty. I accidentally dropped the salt shaker on our first night and it broke. My husband went the next morning to let the desk clerk know and she said, "Don't worry, we'll charge you for it." Warm fuzzies all around! That 98 cent Walmart salt shaker? Yeah, go ahead and charge me. I stayed at this location 8 years ago which is what brought us back to celebrate our 30th wedding anniversary. I won't make that mistake again. I do NOT recommend this location in the least.

This is our second time staying here and we absolutely love it! Our home away from home, beautiful scenery and staff is very nice and helpful. Cute little creek outside villas and very clean property! Highly recommend.

The one bedroom Villa was nice and large, it had everything one would need if you would like to cook and eat there. The bed was comfortable and lots of closet space. Only down side is parking, it is very tight, if you have a large vehicle you will not be able to park by your room. There are a few spots at the front you can park, the property isn't huge so your vehicle is still close by. We would definitely go back.

Loved the pond with a view and frog & wildlife outside our patio. Bed was very comfy. Room was well supplied. Close to everything. Service was very responsive. The shower and air tub were great.

Up here working it’s quiet and comfortable. The staff is quick to solve any problems and very friendly.