Club Wyndham Sedona

Highly recommended Here is a 100-character article about the Cliffs of Moher: "Standing 702ft tall, Ireland's Cliffs of Moher are a breathtaking natural wonder, attracting millions of visitors annually." Standing 702ft tall, Ireland's Cliffs of Moher are a breathtaking natural wonder, attracting millions of visitors annually."

Here is my perspective. The room is the difference between an ok trip, or a great trip. The 1st room we saw, 1 bedroom, no balcony, smallish kitchen, regular bath tub. not that fun, a 3. The room we got, 1 bedroom, balcony, full kitchen, jetted tub! Excellent! A 5. Reccomend it. Staff? Outstanding. Grounds great, Pool and jacuzzi. Winner!

Club Wyndham Sedona used to be a nice place to stay in Sedona. Maybe we got a bad room. But first the good things. Staff are very friendly, and the location is lovely (as are most locations in Sedona). The neighborhood is mostly quiet, although loud exhaust noise from the highway occasionally intruded. The room was clean and comfortable, and the washer-dryer combo helped us reduce the amount of clothing we needed to pack. The kitchen is adequate. Not so good -- The kitchen counter space is tiny. The toilet flushes unreliably -- often requiring a second flush. The bathroom door actually rubs the front of the toilet when it opens and closes. One of our two one-bedroom units also had many problems, such as the air conditioner not working initially, a light out over the counter, the refrigerator freezing all of the food, the key needing to be reprogrammed almost daily (for a 10-day stay), the main computer being down so the door key could not be reprogrammed on one occasion and so the staff could not contact me about some of these problems on another occasion (even though they had my phone number written on a piece of paper). Most of these problems were addressed -- eventually -- and, as mentioned above, the staff members were always friendly. But I am left with the impression that this location has done a much better job of training staff to be friendly than they have of training staff to solve problems.

We did not experience good customer service at this accomodation. When we initially got in our room and wanted to watch a movie, nothing worked. Unaware it had been unplugged - and unsure why. There was aluminum foil over the vent in the bathroom as per picture. Unsure why but the temperature control in the room was either warm or cold. We were asked to go to a presentation about being able to use our points more effectively and told we would get a voucher for 50% off and an adventure at a discounted price. We had to cancel the adventure as they did not want someone with a backinjury and I had just been rear ended. My husband wanted to play golf but was told we needed no voucher, then went to golf and they said we did. I called or spoke to different people a total of 7 times but no voucher arrived at the golf facility. The golf resort were nice enough to give us a discount "Friend of a member" which was similar to the Wyndham. When we went back in to ask what had happened about the voucher, essentially was told "oh, you don't need it, you got the discount." Well, if that is true why didn't the multitude of people that we spoke to, tell us that without going through so much stress with all the calls. At the presentation if you don't buy at $105,000 then the presenter's attitude changed even though he initially said he didn't care whether we bought or not. The whole experience was horrible and the presenter stated that Wyndham really wants high customer service for their owners, but that is not what we experienced. The girl who checked us in, was helpful and fixed our VCR. One of the female concierge's also returned our call and attempted to follow up. The room was tiny for a 1 bedroom, kitchen extremely tiny with few items in the cabinets. I would not recommend wyndham. I don't think it is worth going to the presentation as the expectation is that you will buy! Certainly not worth the stress of so many call's to get a discount on golf!

Fabulous welcome and helpful staff, accomodations and views of Sedona’s majestic red rock monuments. Local restaurants by Dahl Restaurant Group….all six… are superb. Local artisans offer one of a kind finds.

checkin was slow with time share story to go with it. Room was dirty, rugs old and solied, view was great but add the other issues it was a 2. Rooms were budget, jacuzzi barely big enough for 2 medium sized, unimpressed by customer support to fix garbage disposal still full from last tenants...made for a less than appealing stay