Travelodge Sedgefield

Booked 2 nights for 21 December back in October 2024. Booking confirmed and paid for by us. Received usual Sedgefield Travelodge welcome email the day before. Left London and arrived after visiting family around 7.30pm on 21 December to find hotel shut (being refurbished from what we could see). Phone number on a piece of paper in window by door to reception. Turns out that Travelodge moved our booking to Darlington and had sent an email just after midnight on 21 December welcoming us to Darlington with no explanation or highlighting the change...an email we only read when we found Sedgefield shut. Sedgefield we have now discovered is not opening until February 2025. Appalling comms by Travelodge centrally. We were not the only ones as another couple had exactly the same experience on that same night when arriving at Sedgefield travelodge. They knew Sedgefield was closed, made no attempt to contact in advance, and took our money and moved our poking to a different hotel which was not located in a good place and we would have chosen Hartlepool if Travelodge had given us a choice. Their handling of our complaint was just as poor including quoting their T&C's as to why they could.mive our booking. I am sure there will be many who have suffered the same experience as Travelodge are being cynical by not contacting customers in advance for their booking for the Sedgefield Travelodge.

Much needed couple time Relaxing and restful Have been a few times and always been an enjoyable stay

Ideal for a stop over, especially as there is a superb Indian restaurant quite close , equally very clean, which made the long drive worth it

The hotel was very easy to find and good local facility’s near with a restraint next door should you like Indian food, but a short ten minuet walk into the local village with a very good local pub serving food along with takeaways for fish and chips and Chinese food.

The price was excellent for the facilities. I arrived very late and the receptionist couldn't have been nicer or more helpful. The room was well laid out and spacious and clean.. The bed was comfy although I found the pillow a little hard for my liking. Maybe worth packing your own pillow or asking at reception for a softer pillow. Bathroom was very clean and spacious. Really worth the money.

Stayed for 1 night. Overall experience was very good, check in was brilliant (paid for an early check in). Room was great and a really comfy bed. Everything as standard with a Travelodge. Would recommend as really cheap and I’d even say you’d get more than you pay for! Would 100000% use again!