Red Roof Inn Freehold

Shockingly good service for the location

Save your money!! I reserved a room for 5 nights at the Red Roof Inn in Free Hold NJ based on the pictures I have seen. When I arrived, I first observed the building and parking lot to be very dirty. I entered the lobby and again, it was dirty. Rehan, the "manager" only provided one key to the room and had to ask for another. First appearance of the room was somewhat nice. After a closer look, there was cob webs, dirt, spiders, and what appeared to be blood on the wall. In the bathroom, there was mold on the ceiling. We photographed the room then exited to cancel our reservation. We spoke to Rehan, the "manager," and showed him the pictures. He did not believe the room was dirty but stated he will show us another room. When we arrived at the second room, Rehan opened the door to the second room, peaked in, then immediately shut the door. When asked if someone was in the room, he said no then opened a third room. Inside the third room, we immediately saw the same issues as the first room. Rehan argued with us stating the room was clean. We used Priceline to schedule the trip. Rehan begged us to call Priceline and tell them we couldnt accept the room due to a "family emergency." The reason was so the hotel could still get paid and we could get a refund. Rehan stated this was the only way we can get our money back. We spoke to Priceline was told them the truth about the entire incident. Priceline called the Red Roof Inn to confirm out cancelation. The Priceline representative told us we can get our refund after they get confirmation. The manager Rehan hung up the phone on Priceline. Overall, do not stay at this hotel. Please see the attached photos of the room. Thanks

The staff is soo rude. They watch everything you do. Everytime we saw the namaste woman. (That is all she said) she asked if we were checking out. She did this for 24 hours. ... Was told my dogs would be ok to be there, then when we got there they were not allowed. Together they weigh 12lbs. And one is 17 years old she doesn't know what is happening. So we were told to hide one. The day were were leaving the namaste woman asked if were checking out again. When I said yes she pushed her way passed me into the room to check the tip envelope.... then proceeded to tell me I forgot something. I didnt forget anything. I didnt tip because the room wasn't that clean to begin with and not only that you didn't clean the room for the 24 hours I stayed there. If you have any respect for yourselves, your safety and your wallet do not stay here. And here's a tip for namaste lady. Don't ever ask for a tip. Especially when you didnt work for it.

The Red Roof was a very nice experience for us. The bed was comfortable and large. In the room we had a coffee machine and a fridge. Perfect for us. The room was clean and the staff was nice and friendly. We are kind of backpackers which of course is not optimal for staying at a motel. If you'd like to attract more people of our kind you could have more things to sell in your kiosk.

I will start by saying I am OCD when it comes to cleanliness and staying places. This place held up to my expectations. Very clean, the room was updated, had so many different things in the room to make stay better. Staff was friendly and helpful. And the price was great. Will stay again when in the area.

While some work is being done in our house, we needed an affordable pet friendly place to stay for 2 nights. We were very pleasantly surprised at how nice the room was. The beds had firm mattresses, clean crisp sheets and lots of good pillows. The bathroom was immaculate with a walk in shower featuring modern heavy glass sliding doors and good water pressure. There were big fluffy bath towels, the kind I would expect to find at a high end hotel. All staff (a family, I think) were professional and friendly. We would stay here again without any hesitation!

Don't judge a book by it's cover. Very pleased with the room. It was clean, well maintained, and the staff was very friendly and helpful. It was reasonably priced. I was pleasantly surprised - the level of care far surpassed my previous experiences with Red Roof. I will highly recommend. Congrats to the management!

As a travel nurse for quite a number of years, I spend at least 10+ months of the year on the road. With motels and hotels my experiences are many and varied. On the recommendation of a colleague I gave the Red Roof Inn in Freehold a shot. The room was clean, the bed comfortable, and the amenities satisfactory. The woman who checked me in greeted me warmly and was very friendly. When I chose to extend my stay, the man (I believe his name was Don?) at the front desk was beyond helpful! For this current work assignment I was working the night shift, he went above and beyond to accommodate that and made my stay comfortable.