Comfort Suites Seabrook - Kemah

Was not at all happy with stay, the elevator didn’t work, the gym either, the room was smelly even the hallways smelled molded..breakfast was ok.. requested to move on first floor it was a better room and area..the dressers are very old…also the ice machine didn’t work on our floor.. don’t think I’d stay at another Comfort Inn anymore..

had issues checking in with staff, she was not nice and got upset when we brought up the fact she answered 2 calls during our check in. She could have explained herself without getting an attitude with myself as well as customer on the phone.

Disappointed. Pool was shut down, pool furniture mostly broken, elevator out of service, fitness center also shut down. This is South Texas in August, it is hot, it is important to have the pool operational. Room was never cleaned for the 3 days I stayed there. Men's room in the Lobby was filthy; dried pee covering the seat, no seat covering available, no TP! Staff was friendly, but management is just pitiful.

Room was very smelly. Carpet was wet. Sheets were dirty. Needs a bad upgrade. Asked for room change and Elisa couldn’t switch as per so call they were booked but that was a lie. Hotel parking lot had a few vehicles. Elisa was rude.

Very visibly brown Stained mattress(sheet didn’t cover it), black out curtain has no string to open it, beds do not have comforters only sheets, pillows are small squares the size of throw pillows-you get 3 for a queen size bed. Tv has 4 channels, spider hanging off the web in bathroom, 2 holes (damage) in bathroom door, horrible brown staining all in bathroom looks horrible. When we arrived the elevator was broken, ice machine doesn’t work. Never coming here again and I do NOT recommend!!

Awful Experience Do not stay here! The photos are extremely misleading. We booked a 2-queen suite but were told they only offer full beds or kings. They tried putting our 12-year-old sons in a separate room. We ended up in a king with a couch bed that fit only one, so one child slept on the filthy floor. Sheets were unchanged, furniture broken, and the mattress stained. The hotel was dirty throughout—hallways hadn’t been cleaned in months, dead bugs and roaches everywhere, green mildew on the windows, and a strong odor on the second floor. The elevator was out the entire stay, forcing us to use the stairs to the 3rd floor. The pool, which we were told was recently serviced, turned bright green, smelled like a lake, had algae, and had unsafe features like a loose ladder and missing concrete. Housekeeping never came—we had to put trash in the hallway and ask for towels. Half the lights didn’t work inside or outside, the A/C vent was full of gunk, and the phone was unusable. The gym was out of order, and the computer area lacked privacy. We even came back to find pee in our toilet, suggesting someone was in our room while we were out. Breakfast was a joke. The A/C worked only on the first floor. There were so many ants outside, they got in our car. The manager was kind and did issue a 50% refund, but that doesn’t fix how awful the stay was. This was the worst hotel we’ve ever experienced. We checked out early and will never return.