Hotel in zona Houdini Museum, Scranton

Lovely and clean hotel, very pleasant check-in experience, and the room had everything we needed. We had an accessible room and it featured a very large bathroom, although there was a ledge on the tub that would be a problem for some people to get into the bath. Breakfast was good; a couple of hot dishes available (scrambled egg and mini quiche) and good coffee, juice, cereal selection. There is a gym but we didn't use it. There is also a small shop to purchase snacks, but we didn't buy anything there. Very close to good shopping and restaurant area, so there is lots to choose from in that regard.

Ottimo servizio e pulizia in generale. Visita COVID-19 quindi non tutto era disponibile.

This hotel is lovely from the outside and the lobby area is great with a nod to its former existence as a train station. Check in was ok, I’d been emailed ahead of my arrival to see if I wanted an upgrade which of course I did but on arrival was told that this was only available if I’d booked direct with Radisson. There needs to be some clarity regarding this as it soured my stay. It’s in a great location with plenty of places to eat locally. I was tempted to eat at the hotel restaurant but read some reviews and opted not to so I can’t vouch for their accuracy. The room was nice but the furniture looked a bit tired and in need of being replaced sooner rather than later. I’m not sure if I’d stay here again as I think there are better options out there.

One night stay while visiting friends in the area. Good location close to the highway, well-lit parking area. Greeted pleasantly and check-in was fine. Room was clean, comfy enough, only one desk chair -no other sitting chair. Hairdryer did not work. Breakfast was basic – two very friendly hosts helping folks – typical options hot/cold. Decent stop. However price from last year to now has nearly doubled – for no reasons that I could tell. Probably will check other hotels in the area next time due to co$t increase – not worth it.

Room was booked as part of a travel package for a music event at the mountain. Check-in was 3pm, event’s doors open at 4, you would think they would anticipate a lot of people descending on the property at the same time. Many of the rooms were not ready at 3, leaving a large group of travelers stuck in a warm lobby or in line out the door in the hot sun. Instead of bringing out pitchers of water, or some token of appreciation for the wait, the woman at the desk just attempted to avoid eye contact with everyone. When we it was our turn to check in, the clerk told us that the room was not ready, it would be about 15 minutes, to sit off to the side and she will call us over as soon as it’s ready so we don’t have to go through the line again. After about 20 minutes, my husband checked with her and she replied “Oh, yeah, it’s ready.” Who knows how long we would have sat there if he didn’t check back? They only had enough keys to give out 1 per room. The electronic key through the app does not work at this facility. The key stopped working, and when we went down, the woman in front of him had a disabled key too. The alternative side entrance next to the elevator broke down, so everyone had to go around through the lobby. I wonder if that’s a fire code violation in case of a need to evacuate? The restaurant is closed, and the “continental breakfast” is a rolling cart full of gas station-style faire. The room was not clean. It did not look vacuumed. There were strangers finger prints all over the ice bucket lid. There was black mold and obvious water damage on the ceiling in the bathroom, likely due to no exhaust fan. We started with an empty roll of toilet paper, facial tissue box was out too. There was a little dorm fridge on the floor right in the middle of the path to the bathroom, we moved it right away because it was surely something we would fall over getting up in the night to use the bathroom. There was a letter telling us they are not performing housekeeping during our stay because of Covid and to leave trash and dirty linens outside the door and to call the desk to request more. I have stayed many nights at hotels in the same price range for concerts and my kids travel team sports. I don’t expect a ton, but this place can do much better.

L'hotel è attualmente in fase di ristrutturazione. In qualità di ospite frequente, devo ammettere che ne ha bisogno. Era un reliquio degli anni '80 e ora sembra essere molto più moderno. Ovviamente, i vecchi mattoni stampati dell'hotel sono ora sostituiti da una elegante moderna piastra di marmo nel lobby. Sono operati senza un dispositivo ufficiale di fronte, come quello è stato rimodellato. Le strutture sono ancora disponibili durante la costruzione. Il servizio è ancora amichevole e accogliente. Il personale sembra essere molto eccitato per i cambiamenti. Non ho niente di male da dire sulla mia esperienza. Forse il parcheggio è un po' lontano. Ma solo perché gli spazi vicino all'edificio si riempiono rapidamente. Sono spesso in città e mi fermo nei giorni di notte, perché sono molto responsabili, ora con questi nuovi aggiornamenti mi sento come se stare in un hotel molto più alto.

Sorprendentemente pulito

Very clean lobby and rooms. We had a king sized bed and a pull out couch for our son. Room had refrigerator and microwave and coffee. Great shower and comfortable bed! Very nice reading lamps next to each side of the bed. Breakfast vast with eggs, bacon, waffles, cereal, you name it. Definitely recommend!

We stayed here as part of a group bus trip to Massachusetts. The hotel seemed either new or newly renovated. Everything was clean and neat. The beds, linens and pillows were good quality. There is a sink outside the bathroom for a second person to use. Ironing board and hairdryer are provided. The hot breakfast was good quality, and had a nice variety. The dining/gathering area was welcoming. Would definitely stay here again.