Residence Inn Scranton

The Inn was clean and in a perfect location. The staff was very polite and helpful! Michael the front desk evening manager was very helpful and gave us good recommendations of places to go and things to do in the area. My husband and I had a delightful stay. Planning on returning in the fall.

I was “upgraded” upon arrival to room 203 since they had no king beds available. I was told the room was bigger but the bed was smaller. I had stayed at this hotel two times prior and was looking forward to a king bed but I was too tired so just took the “upgrade”. Upon getting to my room I found the tv was broken with a little piece of paper that was taped to it saying it was out of order. The smaller sized bed was so lumpy, soft and broken in I was literally sinking in the middle. I’m sad because I have always loved my stays at this hotel and location but I might look else where next time as my experience was not the same as previous stays.

I stay at a lot of hotels and this one was great! Cute kitchen/living room area. Pool was perfect for the kids. Definitely will come back!

Liked the fellow at the front desk, very polite and helpful. Really had his act together.

Great room. A lot of barking dogs. Loved the room. Spacious. Clean. Perfect for the work trip. The odd part of the experience was that it's clear there are some extended stay guests. And there were a lot of pets. I haven't ever stayed somewhere with as many pet sounds.

All was fine but dishwasher was out of order. Why would you give someone a room that was dysfunctional when other rooms were available ? Also room had auxiliary heater. Why?