Hotel in zona Kleingartenverein "Rosenhain", Schwerin

La nostra famiglia di 5 ospiti è rimasta lì durante un viaggio di una settimana a Schwerin, una città affascinante. L'hotel è ben situato a pochi passi da shopping, cena, castello, teatro, museo e altre attrazioni urbane, e le camere sono spaziose, confortevoli e ben progettate. Il personale è professionale e accogliente. E ora, il cibo. A partire dal colazione nel ristorante adiacente, le tavole erano bellissimi e le tasche con le bianche presentavano bellissimi formaggi, frutta, carne e gioielli. Il cesto del pane era eccezionale. Il caffè era eccellente e manteneva caldo e abbondante sul tavolo. Ci abbiamo curati per cena al ristorante Michelin di Weinhaus Uhle e siamo stati tutti superati dal cibo e dal servizio. Con ogni corso, una sorpresa dalla cucina ci ha rallegrato! Ogni corso era presentato in modo magnifico e delizioso, oltre la descrizione, anche il sale era unico, la nostra famiglia ha passato quattro ore meravigliose alla bella tavola, ed era il piu' meraviglioso cibo che abbia mai avuto. Ogni piatto è stato presentato unicamente, proprio in basso per le navi riscaldate e raffreddate. Se avete l'opportunità di rimanere a Weinhaus Uhle, sarete felici di quello che avete fatto. Noi sicuramente torneremo!

Arrived here late afternoon to a buoys front desk. No help with luggage, just a unfriendly hint to use the elevator with no definite directions. Room seemed clean but had the certain”used by date” smell. Carpet a grub, fridge empty but on. Toiletry bottles in vanity had no pump to be used so we had to use gel from the bath dispenser. It gets better from here… Love to have dinner we thought, so we entered the “restaurant”. No English speaking personal we found out… no dinner but a cold buffet for a fix price of €27. Mind you the buffet was *****ped by the people who been attending the function that took place next to the restaurant. So… no dinner than. Room service? Non to have. Check out time in the morning after breakfast again… buffet. Was ok and as one could expect. As hotel was pre booked on a named website, room was paid for. We left the room swipe card in the front desk and walked out again with 4 suitcases on our own with no help available. 2 hours later I got an email notifying me that hotel was unable to charge my credit card. I than clarified with website I booked that all details were correct. Next day I found my card was charged twice for the same room from the same vendor.( Hotel Schwerin Seven Lakes) once also additional €6 as penalty for a “failed” payment. 2 weeks later now, still no refund from this joint. My advise… stay away from this joint, it’s outdated, run against the wall and has non, whatsoever hotel character and flair.

Die Hotels der „BW Signature Collection“ zeichnen sich eben, für uns als Gäste, durch ihre persönliche Handschrift aus. Regional und authentisch fügen sich Ausstattung und Services zu einem harmonischen Gesamtkonzept – das macht diese Hotels ebenso einzigartig wie unverwechselbar. Gerne immer wieder und für das Preis- Leistungs- Verhältnis kaum zu toppen. Einfach ein unvergessliches Erlebnis für Sightseeing-Touristen, aber auch für alle ruhesuchende die ihre Energiereserven mal wieder auffüllen wollen und natürlich ganz klar, auch für alle Naturliebhaber abseits vom Lärm der Städte. Waren Mitte Juni für zwei Übernachtungen hier im „Seehotel Frankenhorst“, um uns etwas besonders zu gönnen. Um es gleich vorwegzunehmen, auch diesmal wurde unsere hohe Erwartungshaltung und Ansprüche an die Hotels der ”BW Signature Collection” mal wieder erfüllt. Unser Motto, gerne mal etwas mehr ausgeben, um sich im Nachhinein nicht darüber zu ärgern, dass man mal wieder an der falschen Stelle gespart hat. Hier passte einfach alles perfekt zusammen für ein harmonischen Gesamtkonzept. Und das macht dieses Hotel am See, mit einer wunderschönen weitläufigen Parkanlage, Pool, Innensauna und einer einmaligen See Sauna, ebenso einzigartig wie unverwechselbar. Wir haben jede Minute genossen und unsere Buchung, in keinster Weise bereut. Aber es gab auch etwas, was uns nicht gefallen hat. Das war u. a., die sehr kleine Unterstellmöglichkeit für unsere Fahrräder, der für uns zu kalte Indoor-Pool, unser sehr kleines (dadurch kaum Ablege Möglichkeiten) und unmodernes Badezimmer, mit einer nicht Mobilität gerechte (behindertengerecht) kniehohe Duschbad Wanne. Alles noch mit dem Charme einer vergangenen Zeit. Hier in unserem Zimmer mit der Nr. 211, sehen wir schon einem Renovierungsbedarf. Auch das abends u. a. bestellte ”Rib Eye Steak”, war das Geld in keinster Weise wert. Ebenso das beim wirklich leckeren und abwechslungsreichen Frühstück, zusätzlich bestellte Omelett, kennen wir viel besser und wurde auch von uns beanstandet. Aber was für uns als Gäste noch besonders wichtig ist, dass ist der hier vorhandene exzellente Service, der Gästewünsche im Vorfeld der Anreise und auch vor Ort vorbildlich versucht, umzusetzen. Hat uns persönlich sehr gut gefallen und ergänzend zu unserem Wohlbefinden beigetragen. Dafür nochmals unseren Dank an das Team vom Empfang. Fazit, eine 100 prozentige Weiterempfehlung und verdiente 5 Sterne Plus. Ach ja und danke, dass ihr diese Weiterempfehlung zu wenig

Il personale è super amichevole. Le camere ristrutturate sono standard B e B. Sono attualmente ristrutturate lì. Sicuramente sarà bella. Torna indietro.

Don't get me wrong, this hotel is absolutely beautiful. Whoever designed it deserves lots of praise. It's so beautiful that you wouldn't think that someone could ruin it, but somehow they managed to find that person. The management runs the place like it's some sort of pay-by-the hour hotel, treating you like you're a potential criminal and charging you for towels. I don't think I've had to pay for a towel since my backpacking days many years ago. Even hostels have stopped charging for towels. We extended for a 3rd night (we hadn't yet had to deal with many of the staff at this point) so I requested a new set of towels for myself and my family and they wanted 20 Euros! For 4 bath towels and two hand towels! And keep in mind, their towels and incredibly thin. I can't think of a hotel or even a hostel that I've stayed at where they provided their guests with such flimsy towels. I'm sure that they buy these towels in bulk and probably cost about 1 Euro each, yet they wanted 20 Euros for me to borrow them. This after spending 600 Euros on the room, 300 Euros at their restaurant for dinner and 37 euros to use their pool. (Yes, they even charge you to use their pool). Then on our last morning there, we decided to try their buffet breakfast, which wasn't cheap, which is fine, but every single time that I went to get a plate of food or a glass of orange juice an employee would chase me down to see if I really belonged there. I mean, do they really have a problem with Americans driving 30 km from the nearest city to the very end of a road in the middle of nowhere at 9 am to try to sneak a free breakfast? So, I'm not saying to not stay here. I'll even stay here again the next time we're visiting our relatives (if they let me after writing this review). It is very clean and very charming. I just think that management should visit some other hotels to see how they operate. But next time I'll bring my own nice fluffy towels.

Il personale era amichevole alla reception e al ristorante del colazione. La sala da pranzo era grande e tutti i corsi di formazione di peso di base erano disponibili. Il colazione era buono e gli ospiti potevano scegliere altri articoli dal menu accanto alla sezione buffet. Un hotel molto consigliato.

L'hotel è in una strada occupata, quindi il tempo di parcheggio deve essere mantenuto al minimo, è un lungo cammino verso il parcheggio all'indietro dell'hotel, se si ha prenotato un posto è meglio chiedere l'indirizzo. Buona letto e bel bagno. Wifi è medio. Colazione coste €15, molto per un colazione, ma vale ogni penny. Una volta che si entra nel ristorante, ti chiedono come ti piacciono le uova. La mia omelette era molto buona, un sacco di pane disponibile e croissant.Molti tipi di formaggio, ham, ecc...Salata fresca di frutta, caffè fresco viene portato alla tua tavola.Ho anche visto una varietà di pesci.Questo era il miglior hotel del mio viaggio e il miglior colazione.