Recensioni su Steigenberger Airport Hotel Amsterdam
Steigenberger Airport Hotel Amsterdam
Stationsplein Zuid-West 951, Schiphol, 1117 CE, NetherlandsDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.2/10
Ottimo
87 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.1
Strutture e servizi9.3
Servizio8.9
Pulizia9.6
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Tutte le recensioni(87)
Recensioni positive(84)
Recensioni con foto/video(17)
Soggiorno meraviglioso!(25)
Personale amichevole(19)
Camere magnifiche(17)
Trasporto da/per l'hotel(16)
Ottima colazione(13)
Vicino all'aeroporto(9)
Posizione conveniente(8)
Camere ampie(5)
Recensioni negative(3)
Utente ospite
Camera Superior
Soggiorno: mar 2025
Solo
8 recensione
10.0/10
Eccezionale
Pubblicata: 21 apr 2025
C'è un servizio navetta aeroportuale, quindi è comodo anche per i voli notturni
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, grazie per la sua recensione! Siamo lieti che abbia trovato la navetta aeroportuale comoda. La navetta è operativa fino alle 23:45; dopo tale orario, gli ospiti dovranno prenotare un taxi per i voli notturni. Speriamo di poterla accogliere presto di nuovo! Cordiali saluti, Erwin M. Bruyn, Direttore Generale
Huda H Hk
Camera Superior
Soggiorno: lug 2023
Coppia
4 recensione
7.5/10
Pubblicata: 18 ago 2023
Questa è stata la seconda volta che ho visitato i Paesi Bassi e la seconda volta che ho soggiornato in questo hotel poiché il mio primo soggiorno è stato nel 2017. Non esiterò a tornarci quando visiterò i Paesi Bassi in futuro. L'hotel ha reso il mio viaggio nei Paesi Bassi ancora più piacevole. Grazie alla receptionist turca. Lei è stata d'aiuto. Ringraziamo molto l'hotel per aver fornito l'acqua biologica nella hall dell'hotel, offerta gratuitamente.
Questa è stata la seconda volta che ho visitato i Paesi Bassi e la seconda volta che ho soggiornato in questo hotel, poiché il mio primo soggiorno è stato nel 2017. Non esiterei a tornarci quando visiterò i Paesi Bassi in futuro. L'hotel ha reso il mio viaggio in i Paesi Bassi sono stati più piacevoli. Grazie alla receptionist turca, è stata molto disponibile. Grazie mille all'hotel per aver fornito acqua biologica nella hall dell'hotel, che viene fornita gratuitamente
Testo originaleTraduci con Google
Utente ospite
Camera Superior
Soggiorno: set 2023
Lavoro
1 recensione
6.0/10
Pubblicata: 12 ott 2023
Interni fantastici
Comunicazione molto scarsa e pessima riguardo al modo in cui gestiscono i reclami.
Servizio in camera amatoriale e configurazione digitale
Hai aspettato due ore per una pizza notturna che non è arrivata perché sembra che non avessero uno "chef" disponibile che potesse riscaldare lo spuntino notturno?
Anche il servizio colazione in camera curato in questo modo è un compito di 1° grado della scuola alberghiera.
Testo originaleTraduci con Google
Utente ospite
Camera Superior Plus
Soggiorno: lug 2023
Coppia
14 recensione
9.0/10
Ottimo
Pubblicata: 26 ago 2023
È stata un'esperienza straordinaria. La spa e la piscina gratuite erano davvero belle e ci siamo divertiti molto. Sono diventato anche membro di questo Hotel per premi speciali. Vale assolutamente la pena soggiornare in questo hotel e nella filiale.
Testo originaleTraduci con Google
Marco Rene
Camera Superior
Soggiorno: ago 2022
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 15 set 2022
Bellissimo hotel in una posizione perfetta. Ben tenuto e sembra nuovo in molti modi. Personale gentile, camere pulite e ordinate. Materasso e cuscini erano troppo morbidi per me, ma questo è un gusto personale.
Testo originaleTraduci con Google
Utente anonimo
Soggiorno: nov 2022
Coppia
1 recensione
8.0/10
Molto buono
Pubblicata: 7 mar 2023
Abbiamo trascorso lì 3 giorni e ci siamo sentiti molto a nostro agio. Il parcheggio è molto costoso, così come la colazione. Tuttavia, abbiamo davvero apprezzato il nostro soggiorno e ci torneremmo.
Testo originaleTraduci con Google
Lina
Camera Superior
Soggiorno: feb 2025
Solo
23 recensione
10.0/10
Eccezionale
Pubblicata: 11 mag 2025
Checks
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Details
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STEIGENBERGER AIRPORT HOTEL AMSTERDAM SO CLEAN AND COMFY
Description
Feel so happy when I step in to the room, after fly long distance from Indonesia. The check in process is so fast, she looks very professional in her job. I forgot her name, so sorry, because I am so tried.
The room is so clean, bight and room size is great. I love the bedsheets so clean, white and crispy.
I didn't take breakfast so I can't tell. I definitely will be back to Steigenberger Airport Hotel. I used to stay in other hotel for so many years, until they make me so disappointed on my last stay 2023. And when I found this hotel and check in, hmm I feel so stupid why I was so loyal to previous hotel, I should change sooner.
Now I am happy and will be their customer, highly recommend!!!! seeing is believing, watch my youtube channel for your better view perspective.
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Traduci
Risposta dalla struttura: Dear Lina, Thank you so much for your wonderful and heartfelt review.I’m delighted to hear that after your long journey from Indonesia, you felt welcomed by our fast and professional check-in, and that you found your room clean, bright, and comfortable. It’s great to know we could exceed your expectations compared to your previous experiences.We look forward to welcoming you back soon and truly appreciate your high recommendation.Kind regards,Erwin M. BruynGeneral Manager
Utente ospite
Camera Superior
Soggiorno: apr 2025
Coppia
2 recensione
10.0/10
Eccezionale
Pubblicata: 19 mag 2025
Very good experience with this hotel. We stayed here for our last 2 days in amsterdam, it was fabulous.
The receptionist upgraded our room, the room is huge with all the necessary supplies, a bit of surprising that they do not provide toothbrush aset in the room, but you can easily request that from the reception.
The breakfast selections are very rich, we enjoyed very much! Wide selections of drinks, cold food and hot food. Champaigne, coffee, tea, juice, milk, we tried everything and not one is disappointed! Many selections of bread, cheese and sauces. I'm hungry again by recalling Even provide honey comb! Not to mention, the cafe and restaurant staffs are all very friendly and happy.
They offer free shuttle bus from/to Airport every 30minutes from 6am to midnight. You can take the free ride just by waiting at airport (hotel buses station) or the hotel lobby. I personally found this information on social media but not on the official sites, it would be better if they could include the instructions in the bookings or website. Also, the waiting time is not specific and constant, it would be better if you would do something about it.
Oh! The shower gel and shampoo provided are very good! Nice scent with good texture. I would love to buy a set if they sell.
Just the down side that the front reception do need some training on service consistency.
1. We politely asked about the spinning wheel when we check in at night(10pm), the first older male receptionist instructed us to come back tomorrow daytime to join for free. In the morning, the daytime female receptionist said we are only allowed to join the contest when we check-in. That's really disappointing and we thought, why would they lie to us? Probably they are not familiar with the service providing.
2. We found a brochure in the room, "opt out for cleaning service for 5€ voucher". Asked the receptionist about this on the next day, she immediately said that offer is no longer available. My partner said, "we cancelled the cleaning service yesterday for this, why do you still put the brochure in the room if it is not available anymore?". Then only she apologized and gave us a voucher. Thanks to that, we enjoyed a good fries from the Sports Bar with the voucher.
Traduci
Risposta dalla struttura: Dear guest,Thank you very much for your detailed and thoughtful review. We are delighted to hear that you enjoyed your stay with us, especially the room upgrade, breakfast variety, and friendly café and restaurant staff. It’s wonderful to know that our shuttle service was convenient, though we appreciate your valuable suggestion about making the schedule and instructions clearer on our official platforms.We’re also glad you liked the quality of our shower gel and shampoo — it’s great to hear such positive feedback!However, I sincerely apologize for the inconsistencies you experienced with our reception team regarding the spinning wheel contest and cleaning service voucher. Your comments are very important, and we will use them to improve our staff training and communication to avoid such misunderstandings in the future.Thank you again for sharing your experience. We hope to welcome you back soon and provide an even better stay.Kind regards,Erwin M. BruynGeneral Manager
Mr.RamanKumar
Camera Superior Plus
Soggiorno: apr 2025
Viaggio con amici
2 recensione
10.0/10
Eccezionale
Pubblicata: 1 giu 2025
Hotel is perfectly situated for Airport and City Centre. Far away from City hustle and Bustle it was 20 minutes away by Tram or car. Staff was very polite and hotel was A-notch in cleanliness and service. Pool and Span was secluded with a good Gym.
Traduci
Utente ospite
Camera Superior
Soggiorno: mar 2025
Solo
1 recensione
10.0/10
Eccezionale
Pubblicata: 28 apr 2025
Very sumptous, free transport to the airport.l You can then take a metro from the airport to town. Special thanks to Eben during the breakfast
Traduci
Risposta dalla struttura: Dear guest,Thank you for your kind review. We're delighted you enjoyed your stay, especially the sumptuous breakfast and convenient free airport transport. It's great to know you found the connection to the city easy and efficient. A special thank you as well for recognizing Eben, your compliment will certainly be shared with him!Kind regards,Erwin M. BruynGeneral Manager
Dwi
Camera Superior Plus
Soggiorno: mar 2025
Solo
6 recensione
9.0/10
Ottimo
Pubblicata: 20 mag 2025
The location is ok there's not much to see with the view from the room since it's just highway and other buildings. The room and facilities were pretty good but I'm not super satisfy with the service, but it was ok. Overall it was a nice stay.
Traduci
Risposta dalla struttura: Dear guest,Thank you for your review. We're glad to hear you had a nice stay and found the room and facilities to be good. We appreciate your honest feedback regarding the service and will work to improve in this area. Although the location may not offer scenic views, we hope the convenience of being close to the airport added to your experience.We look forward to welcoming you again.Kind regards,Erwin M. BruynGeneral Manager
Ahmed Ali
Camera Superior
Soggiorno: ott 2024
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 11 nov 2024
Wow all staffs was very nice & sports activities excellent food good thanks a-lot.
Traduci
6/7
Risposta dalla struttura: Dear Ahmed, Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience and that our staff made a great impression on you. It’s wonderful to know you enjoyed the sports activities and found the food to your liking.We truly appreciate your feedback and look forward to welcoming you back for another fantastic stay.Kind regards,Erwin M. BruynGeneral Manager
Marina Yuqy
Camera Superior
Soggiorno: mar 2025
Famiglia
5 recensione
9.5/10
Fantastico
Pubblicata: 23 apr 2025
Overall a pleasant stay. Friendly and helpful staff. Even have a family karaoke room to spend time.
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Siu Wa
Camera Superior
Soggiorno: mag 2025
Solo
4 recensione
9.5/10
Fantastico
Pubblicata: 2 giu 2025
Spacious and clean room. Like the capsule coffee offered.
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Steve
Camera Superior Plus
Soggiorno: ott 2024
Solo
2 recensione
7.5/10
Pubblicata: 3 nov 2024
Location is a bit difficult because although there is a regular free shuttle Bus to the airport there is no easy way into the City. So by the time you've seen a show in town, the shuttle Bus has finished and taxis are required.
Also it took 45 minutes to check out and they have 50 euros of mine as a deposit - I hope they return it quickly.
Traduci
Risposta dalla struttura: Dear Steve, Thank you for your feedback. We’re glad you found our shuttle service to the airport helpful, but we understand your concerns regarding access to the city. We appreciate your suggestion, as we continuously look for ways to improve our guest experience.We apologize for the lengthy checkout process and any inconvenience regarding your deposit. Please rest assured that we process deposits as quickly as possible, and if you have any concerns, feel free to reach out. Please note that it can take up to 21 days before it is visible on your bank account.Thank you for your insights, and we hope to welcome you back for a more enjoyable stay in the future.Kind regards,Erwin M. BruynGeneral Manager