The Bell Hotel, Saxmundham

Have just returned from a couple of nights at this hotel. Our room was very clean and comfortable and the huge bed was exceptionally comfy and the en-suite, with walk-in shower, was very well equipped. The food was really tasty and though the menu not huge, there was something for everyone. The staff, well what can I say….. lots of hotels have helpful staff, but have to say the lovely staff at The Bell Hotel, went that extra mile. When they realised my favourite flavour of gin was about to run dry and no spares in ‘the back’, Matt went straight round to Tesco, and bought a bottle… plus, on arrival a complimentary cocktail was offered, sadly made with vodka (which according to other guests, was really good) I had to decline because of my intolerance to that particular alcohol. Matt went straight onto Google, found a cocktail made with my gin and served that instead!! Which, I have to say, was lovely and, as he gave me the recipe, will be enjoyed this Christmas - thank you Matt.. Other staff were Sharon, Georgia and Danielle (apologies if I’ve spelt any of those wrong!). They all were extremely helpful, and friendly and made time to chat about local places to visit and things to do. We were blessed with wonderful weather, which can make or break a trip away, but the staff at this Hotel, would have made even the worse of weather seem like merely a hiccup….. A very big Thank You, Anne and Tim

What a great little hotel, the service was unbelievable, Matthew and his team were absolutely brilliant, nothing was to much trouble. Thank you.

Not really a hotel, a pub with rooms! We stayed in room 6, for some reason it was incredibly hot although on first view the room was very pleasant. I tried to open the window but was unable to on the first night, managed to do so on the second night, but then there was a lot of road noise! There was a lot of condensation on the window that could not be opened and black mould as well! I mentioned this to the chambermaid who told me she cleaned the mould off every week? And also that because of it being a conservation area double glazing was not allowed. I would have thought that secondary double glazing and air conditioning would be a solution both to the condensation and road noise. In addition the floor of the shower wasn't draining properly. The staff were all very pleasant but I was expecting more for the price we paid!

We visited the Bell for afternoon tea to Celebrate a special birthday. The afternoon tea was delicious with very generous pots of tea.The Bell is so cosy and warmly decorated it’s a very pleasant hotel to spend an afternoon with friends. The afternoon tea was delicious the homemade sausage rolls are amazing.The service and welcome we received from all staff made this an enjoyable afternoon.Thank You so much can’t wait to visit again

what can I say, this hotel is a little gem. on check in you get a really lovely warm friendly welcome. I had the cosy double which was more than adequate in size for me. it was very clean, the bed was very comfortable with a lovely quilt and nice pillows the shower was a large size. the bar itself is only small but there is other rooms that you can sit in so not a problem with prices comparable to most other hotels. once again all staff very helpful and friendly which is unfortunately a bit lacking in some hotels but definitely not in this one

Had dinner at The Bell and it was great. They also welcomed our 2 little dogs in the restaurant and provided water & biscuits (plus lots of fussing) for them. I had the pork belly, which was so tender and very tasty. My other half had the burger which was huge! Only small biggie was the onions rings were a little greasy, other than that no complaints. Deserts was incredible, bitter chocolate & orange tart and a passion fruit cheesecake. The staff were very friendly, attentive and knowledgeable. We will definitely be back