Sonder the Broughton Apartments Historic District

It was noisy but ear phones were provided. (Construction and squeaky floors) The noise machine didn’t have a plug or batteries and the blow dryer literally sparked like an electric chair. But man it is massive I wish I had a whole week to really settle in. We looooove SONDER!! Looooved the luggage storage and zero contact check in and out.

Amazing experience It was my first time in Georgia from New York, so this stay was excellent for many reasons it’s near many things to do in the neighborhood, it was comfortable and secure. I wanted to extend my stay there unfortunately I couldn’t do that in time. That’s the only thing that I wish I could do. It’s amazing!! I want to do it again next time I come to Savannah Georgia.

Loved the historic building and location downtown. Wasn't a fan of the noise associated with both though. Overall, would recommend.

Different can be good Took a minute to be okay with taking a selfie to upload with driver's license to unknown people for checkout. The property was impeccable and in a great location. Walkable for everything. Should probably tell people with luggage to use rear door where the elevators are. Beautiful but steep steps (for luggage carrying) at front. Felt like home away from home. Loved having washer/dryer. Heard the neighbors which they may need to address.

I was told that I was verified for my stay. That was UNTRUE. was unable to access the unit and customer service was a joke. HORRIBLE experience. No parking, location TERRIBLE and no recourse to rectify. Entirely FALSE property and complete ripoff. DO NOT STAY HERE

I usually stay with Sonder, but this stay in particular was not the best. I originally extended my reservation for another night, where I learned, I needed to transfer units because the other one was currently booked for an upcoming guest. I was transferred to a unit that was significantly smaller, (even though I booked the same room type)… the room itself felt picked over, you can tell there were originally paintings on the wall, but there was none…. There was no shower amenities in the shower, it took almost an hour for me to contact someone via chat.. to where I had to call someone to have it delivered.. after a long day, me and my family came back to the unit and undressed the sleeper sofa to find out there was no blanket.. when I reached out to customer service, they said a blanket would be delivered in 12 hours.. my family had to sleep uncomfortable for the night because there’s no possible way of having a blanket delivery. Customer service has been lack of, and had to deal with customer agents who are across seas.. very disappointing