40th km Athens - Sounion Avenue, Saronikos, 19010, GreeceDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.1/5
Molto buono
60 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.1
Strutture e servizi4.1
Servizio4.1
Pulizia4.1
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Tutte le recensioni(60)
Recensioni positive(28)
Recensioni con foto/video(7)
Recensioni negative(13)
Amie Do
Chalet in stile mediterraneo
Soggiorno: mag 2023
Coppia
19 recensione
5.0/5
Eccezionale
Pubblicata: 21 set 2023
I will come back next time 🥰🥰
Traduci
Utente ospite
Soggiorno: dic 2022
Altro
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
Ho partecipato al 55mo di Cohiba organizzato sul mare in questo resort che appare bellissimo, un pò di umidità ma devo dire posto incantevole servizio impeccabile cucina molto curata e mise en place altrettanto. veramente tutto bello e soprattutto tutto ottimo. complimenti
Risposta dalla struttura: Dear nicascc, We would like to thank you for taking the time to share your review with the readers of the TripAdvisor website. We are delighted to read that you enjoyed the event of 55th Cohiba and especially our unique location, service, and cuisine. Receiving such wonderful feedback is the highest reward for us. Therefore, please rest assured that we will share your comments with the rest of our team who will be positively encouraged by your remarks. Once again thank you for your review and we hope to welcome you again in the future. Sincerely, Nikos Tzimas General Manager
Utente ospite
Soggiorno: lug 2022
Viaggio con amici
1.0/5
Pubblicata: 29 ago 2022
I servizi in spiaggia sono inesistenti, la manutenzione scadente, pulizia di spiaggia e mare inesistente (alghe plastica ecc). Lettini mai lavati e sanificati ! Bar con offerta limitata , zero attenzione al cliente. Mi raccomando non fate abbonamenti decidono (bastano due gocce d’acqua) di chiudere senza neanche avvertire (quindi aggiungete i km per andare e tornare dopo essere stati allontanati). Prezzi alti ingiustificati.
nikolaym984
Soggiorno: ago 2024
Lavoro
1.0/5
Pubblicata: 26 set 2024
This is one of the worst hotels, I have ever stayed. I don’t know how is the accommodation in the bungalows, but the rooms in the main building are extremely awful. I was given a room at the reception floor, these are the rooms, which start with 6. When I entered it I was hit by terrible smell of old stuff, coupled with a smell of chemicals. I asked the receptionist to change the room and this took them an hour and a half to give me the room next door. For my big surprise the smell and the facilities in the room were completely the same! If it depends on me I would immediately close this place for complete renovation. It is horrible! The only nice thing is the location and the surrounding nature! p.s.: Take a look at the bizarre equipment in the bathroom - 9 inches TV set, more than 30 years old!!
Traduci
6/14
Risposta dalla struttura: Dear nikolaym984, Thank you for taking the time to share your feedback with us and the readers of TripAdvisor. We regret that your experience did not meet your expectations. We would like to clarify that during your stay, the hotel was fully booked, and despite this, our team worked diligently to offer you an alternative room. We are sorry that the second room did not meet your satisfaction, but we did all we could under the circumstances. Your comments about the condition of the room have been noted. We maintain rigorous standards in all areas of the resort, and your concerns will be addressed with the appropriate teams. Once again thank you for your review and we trust you understand that we are constantly working to improve, and your feedback will contribute to that process. Kind regards, Nikos Tzimas General Manager
Heidi T
Soggiorno: set 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 8 ott 2024
Absolutely fabulous resort! We stayed there for 4 nights. We stayed in the sunrise suite. It was so beautiful and right on the Mediterranean Sea. The suite was very nice and had everything that we could have asked for. The staff were all wonderful! The restaurants are top notch. If you want to be spoiled, stay here. You won’t be sorry.
Traduci
Risposta dalla struttura: Dear C355MQheidit, We would like to thank you for taking the time to share your wonderful feedback with the readers of TripAdvisor website. We are thrilled to hear that you had such a fabulous experience during your stay with us. Your kind words about our restaurants and overall experience truly mean a lot to us and will be shared with the entire team. We are delighted that you felt pampered during your time here. Once again thank you for your review and we look forward to welcoming you back to Grand Resort Lagonissi in the future for another exceptional stay. Kind regards, Nikos Tzimas General Manager
im2tlkativ
Soggiorno: ago 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 14 set 2024
I booked this to stay a couple extra days to relax after a busy cruise and this resort far exceded my expectations! When I checked in we got upgraded to a beautiful bungalow on the Mediterranean and wow - talk about peaceful! They had club cars to pick us up when we wanted to go to breakfast or the beach and it was such a luxurious experience that I highly recommend this resort. The staff was beyond helpful and so kind and respectful.
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Risposta dalla struttura: Dear im2tlkativ, We would like to thank you for your wonderful feedback! We are thrilled to hear that your stay at Grand Resort Lagonissi exceeded your expectations and that you enjoyed the peaceful atmosphere of your bungalow. It’s great to know that our team’s efforts, from the convenient club car service to the warm and attentive hospitality, made your stay feel truly luxurious and relaxing. Your kind words mean a lot to us, and rest assured that we will share them with the rest of our team. Once again thank you for taking the time to share your experience and we hope to welcome you in the future for another memorable stay with us. Kind regards Nikos Tzimas General Manager
Utente ospite
Soggiorno: nov 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 23 dic 2024
My girlfriend & I just pay a visit vacations trip to Greece that included 3 nights at the Grand Resort Lagonissi, about 35-40 minutes south of downtown Athens. Our experience was decent and the property was wonderful. We had an absolutely amazing stay. Our room was first-class, with a private infinity plunge pool, sea view, in-room steam shower and nautilus equipment. The property restaurants were amazing, although service was a bit slow. Prices are insanely high, but we would love to stay there again.
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tamago_dubai
Soggiorno: ott 2024
Lavoro
3.0/5
Pubblicata: 22 nov 2024
I don’t really do poor reviews but this is my experience in mid Nov. Stayed at 117 bungalow for two nights. As others have mentioned this series is old and tired albeit generous in size. Probably good for families. The immediate issues are: - red ants and spiders in the shower floor ( the person who showed me the room and the operation of the steam room obviously saw it but chose to ignore it) - red ants in the towels (I gather they probably wanted a warm place) - cobwebs in corners of the living room I suspect the bungalow was vacant for weeks and no housekeeping was done until I checked in. If not then they have a real housekeeping issue. I immediately asked to change rooms. Emilia from Lagonissi was accommodating but only rooms in main building available (much smaller and were also not renovated) So I decided to stay in the bungalow. Subsequent issues: - no hot water when taking a shower after a corporate event. Reported to reception and they offered to send technician but it was past midnight so I asked them to note and look at it in the morning. The next day there was hot water in the morning so I assumed it was fixed overnight. But the problem then manifested itself the second evening. Beware - no usb sockets in the bungalows. Gym: decent size but equipment tired and not functional. Free weights only go up to 12.5 kg. Bars are rusty. 2 treadmills are functioning and the incline function does not work on one of them (the one nearest the door) Nespresso machine in room was terrible. Didn’t use it as the limescale on the water container was terrible. On check out no one asked about the stay. Pity. Anyway the setting was lovely but the hardware lets the resort down. It really needs a complete renovation before it can be called Grand.
Traduci
Risposta dalla struttura: Dear tamago_dubai, We would like to thank you for taking the time to share your feedback about your recent stay at our resort. We sincerely apologize for the inconveniences you experienced during your visit. Please rest assured that your comments have been shared with the relevant departments for review and immediate action. Additionally, we would like to highlight that our hotel follows a strict weekly schedule of disinfestation, carried out by a certified company, to ensure that our rooms and common areas maintain the highest standards of cleanliness and hygiene. However, given our unique location surrounded by lush greenery, it is possible to encounter occasional insects despite our best efforts. We thank you for your kind recognition of our beautiful setting and the efforts of our team to assist you, even though we could not fully meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience and service we strive to deliver. Kind regards, Nikos Tzimas General Manager
EO Europe B
Soggiorno: set 2024
Lavoro
2.0/5
Pubblicata: 9 ott 2024
On a positive note, the ocean views were very nice and the resort is likely better suited to a traveler on holiday without the need for any business services. However, if you're planning a corporate event, be cautious. We hosted a group of nearly 60 guests, and the feedback from our group regarding the venue was overwhelmingly negative. The rooms in the main building felt tired and dated, with air conditioning issues in most rooms. Additionally, irons were unavailable, making it difficult to attend events without wrinkled clothes due to inconvenient turnaround times. This is an easy fix with a couple of irons on hand in housekeeping for guest emergency use. Lagonissi might have been 5 stars in the past, but it now feels more like a 3-4 star. The overall quality didn't match the high price, and it simply can't compete with other top-tier hotels. Beyond the facilities, the staff seemed generally unhappy and generally unaccommodating to our group, even with simple requests. Overall, we expected much more, and it was a disappointing experience. We give Lagonissi a 2-star rating for corporate events.
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Risposta dalla struttura: Dear eoeuropeb, Thank you for your feedback regarding your corporate event at Grand Resort Lagonissi. We regret to hear that your experience did not meet your expectations, particularly in relation to the corporate facilities and room conditions. Your comments are well noted, and we will be sure to address these concerns with the appropriate departments. Concerning the availability of irons, we would like to clarify that irons are not placed in the rooms for safety reasons, a policy we strictly follow. However, we do offer a pressing service, which can be arranged through our housekeeping team. We regret if this service did not meet your expectations or if there were any delays. It is also worth noting that your group stayed with us in June, and this review was posted in October, following our recent communication regarding the outstanding balance for your event. While we are committed to providing the best service regardless of any external factors, we believe it is important to provide the full context. As for your comments about the staff, we are surprised, as our team is dedicated to delivering exceptional service. It is unfortunate that these concerns were not communicated during your stay, as we would have taken immediate steps to rectify any issues. We appreciate your feedback and will take it into account as we strive to enhance the experience for our future guests, including those attending corporate events. Kind regards, Nikos Tzimas General Manager
798ahmadi
Soggiorno: ago 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 25 set 2024
Nice views. Friendly staff. Good service. Clean. The rooms could be better if renovated. If renovation is not possible at the moment, may be better linens and mattresses can help. I stayed in a bungalow and it was great. Thank you and all the best.
Traduci
Risposta dalla struttura: Dear 798ahmadi, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the beautiful views, friendly service, and cleanliness during your stay at our resort. We appreciate your constructive comments regarding the room, and we have taken note of your suggestions for improvements. We are always striving to enhance the guest experience, and your input is invaluable in helping us do so. Thank you again for your kind words, and we hope to welcome you back to Grand Resort Lagonissi in the near future. Kind regards, Nikos Tzimas General Manager
D9876JR_
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 28 ago 2024
We spent 5 wonderful days at Grand Resort Lagonissi. This is an exceptional resort. Exceptional level of service. Great atmosphere, great attitude from all the staff, outstanding breakfast. Cleanliness and order at a very high level. In particular, we would like to mention the manager of the reception desk Mr. Panagiotis Lachanas - a kind and pleasant manager who helps with joy and a smile, solves every request and makes the place very serviceable. We will definitely return to Grand Resort
Traduci
Risposta dalla struttura: Dear D9876JR_, We would like to thank you for sharing your recent experience with us and the TripAdvisor community. We are thrilled to hear that your 5-day stay at Grand Resort Lagonissi was exceptional. Your kind words about our service, atmosphere, and cleanliness mean a great deal to us. As a proud member of the Leading Hotels of the World, our primary goal is to exceed our guests' expectations, and receiving such positive feedback is the highest reward. Please rest assured that we will share your lovely comments with Mr. Lachanas and the rest of our team. Thank you once again, and we look forward to welcoming you back to Grand Resort Lagonissi in the near future. Kind regards Nikos Tzimas General Manager
Utente ospite
Soggiorno: giu 2024
Altro
5.0/5
Eccezionale
Pubblicata: 26 lug 2024
The front desk staff were pleasant. The room service was top-notch. The cleaning staff were attentive and the room was clean. The pool and area were clean. The on-resort activities available were fun and engaging. The restaurant's food had a great variety for all to enjoy.
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Kate K
Soggiorno: giu 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 17 lug 2024
Amazing hotel! We were delighted with our stay. Staff were great! Rooms were fab! Food were organised and perfect for us. General area we loved. All members of family were extremely happy. The hotel helped us organize everything. They were understanding.
Traduci
Risposta dalla struttura: Dear katekS5256DW, We would like to thank you for sharing your wonderful review with us and the readers of TripAdvisor. We are thrilled to hear that you and your family were delighted with your stay. As a member of the Leading Hotels of the World our goal is to meet and exceed our guest wishes and demands therefore it's wonderful to know that you enjoyed your stay with us, and our team contributed to that. Once again thank you for your feedback and we look forward to welcoming you back in the future. Best regards, Nikos Tzimas General Manager
NatalieFLG
Soggiorno: giu 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 8 lug 2024
My husband and I stayed here at the end of June for a wedding and we loved it. The staff was so kind and accommodating, the location was stunning and the food was great. As if we couldn't love this hotel any more, upon leaving Athens and heading to another Island, we ended up missing our flight home. The airline was not helpful and made us stay an extra day in Athens. We didn't know what to do so we called Grand Resort Lagonissi and let them know our situation and that we had checked out 5 days ago but needed a last minute room. They were SO helpful, and even offered to send a car to the airport to pick us up. The staff turned a bad situation around for us, and I could not be more grateful.
Traduci
Risposta dalla struttura: Dear NatalieFLG, We would like to thank you for taking the time to share your experience with us and the readers of TripAdvisor. We are pleased to read that you enjoyed our location and food. We are especially delighted that our team was able to assist you in a difficult situation with kindness and efficiency. Turning your challenging moment into a positive one is exactly the kind of experience we strive to provide for our guests. Your kind words about our staff are truly appreciated and will be shared with the entire team. We are thrilled that we could help make your extended stay in Athens more comfortable. Once again thank you for your feedback and we look forward to welcoming you back in the future. Warm regards, Nikos Tzimas General Manager
Utente ospite
Soggiorno: nov 2023
Altro
5.0/5
Eccezionale
Pubblicata: 26 dic 2023
We stayed here to celebrate my birthday, I love this place, its luxurious place, beautiful room with the view of the sea and very friendly and helpful staff. It has a very big breakfast area, many restaurants and they are all very good. Highly recommended