Nacazcol - Playas del Coco

We stayed here for one night as a last minute booking because our flight out of Liberia was cancelled and we needed a place for a family of five to stay. I regretted it the minute we arrived. The staff were not welcoming to us. The villa was not clean (our socks were dirty after walking on the floors and there were cockroaches in the kitchen). The bathrooms were in need of major updates. Car alarms went off four separate times that night waking us all up. We left as soon as we could the next morning. I'm confused by some of the decent reviews -- just am not seeing it in the actual amenities or the staff.

Unfriendly receptionist. They need to work on their manner.

We did last minute booking as our flight was delayed. Appreciated the authentic local experience, very friendly people. Our only issue is we don't speak much Spanish, there were some confusion, but not too bad.

Mediocre at best The service at Morgan restaurant was great! The service from the front desk was not very helpful. We had to inquire about everything (after check in) and when requesting things, (shuttle) we were told "ok" only to learn they are not sending a shuttle. Not helpful individuals at front desk when we were there. Room was very small, cramped. Clean. Muggy (not sure if air was working properly). door handle was broken, (in the room not to the room) bathroom old and dingy, toilet didn't flush well. Not a terrible stay, however would not choose to stay here again.

Great

Terrible staff.