Bianco Sands by Beachside Management

This is the third time we've rented in this city, and each year we enjoy it more. The units are very comfortable, and the office service is very efficient and professional.

This past week we stayed in 1118A Point of Rocks at Bianco Sands. I would like to start off by saying that it truly gives a perfect little oasis vibe. Which was a relief to find. Unfortunately, from the very beginning the communication from management was very poor. We are used to having pretty clear information and pictures provided by the management agency. Although I did my research, I was unable to locate pictures of the unit before arrival. The website gives a general idea of what all the units look like. The only information provided before hand was their suggested places to eat or visit. Helpful, yes…. but not what we were looking for. The unit security was an issue for us. We were provided with a code upon arrival. An actual key was never provided. It could easily be opened from the outside if someone really wanted to get in. The unit was pretty clean and organized. However, we found it to be quite tacky that the cleaners suggested that a tip be left behind. I’m not sure why a tip would be necessary. Seeing as all they did was prepare the unit ahead of time. They weren’t asked to come in during the duration of our stay. We felt that the $299.00 cleaning fee charged at check in was more than sufficient. Honestly, any additional charges should be applied at the reservation time. Hitting the renters at the time of check in for a $299.00 cleaning fee and a $500.00 security deposit can be kind of blindsiding. It would make more sense to charge that during the reservation portion. Positives: - Unit was clean, organized and well stocked. -Beds were very comfortable -Pool area was easily accessible and inviting -Beautiful access to the beach, restaurants, shops and trolly. - Provided beach chairs and Beach towels - Washer and dryer was a huge bonus Negatives: - Living room furniture was stained and worn in -Bathroom door was not able to be moved in order to provide privacy. - Exposed chipped paint and damage around the bathroom sink - Tub and toilet was severely stained - Drainage throughout unit was very poor -Patio furniture was unable to be used due to being cracked and worn. Could not really use the patio. -Curtain rod fell on my husbands head when he went to open the patio doors - BROKEN glass in window neighboring unit facing our patio. This was reported to management. Absolutely nothing was done to correct it. Huge liability!!! On the day of departure the window was still shattered. - A grill is provided, but not maintained. It was filthy and unusable. Honestly our time at Bianco Sands was not terrible. However, it is very unfortunate to be hit with hidden charges. I absolutely feel like we were overcharged for what we received. We would probably not rent at Bianco Sands again. Management needs to improve on communication and the maintenance of the property has to improve.

We liked the privacy and it was roomy. The smoke detector kept beeping which I called about. We were finally able to get it to quit by ourselves. There was a cheap plastic shower curtain for a bathroom door ( really??) and the water wasn't warm at all in the bathtub. The drain leaked so you just had to let the water run constantly until done with your not very warm bath. No toaster or starter coffee as promised. Place is ok, but in desperate need of a renovation.

Great family vacation Beautiful little bungalow. Two beds and two baths were perfect for family. The updates made it feel fresh and new. Make sure you bring shampoo its not provided. However soap, starter dish washer tablets and soap is in the unit. If you need to do laundry you'll need to buy soap for that. Our only negative is that there were few blankets. The week we stayed was in the low 50's and it got chilly. The location is great to walk to the beach. Great places to eat. Lots of shells to pick and the beautiful white sand that never gets hot. We had a wonderful time.

It was clean, quite and cozy. A short walk to the beach. Close to many restaurants. Pool was dirty all 4 days, and very poor water pressure in the bathrooms.

Issues with amenities, Tv in one of the rooms not working, Toilets not flushing well, Mold in on the bathrooms Same bathroom not hit water Blender in kitchen broken