Utente ospite
21 ottobre 2024
-The (female) receptionist was very friendly and helpful!! She really did her best trying to help us! -Beaches are really close! The hotel provides free vouchers for sunbeds and umbrellas on these beaches. Mango beach was nice. -the second room was nice, comfortable and clean. The bathroom was comfortable. -When we first arrived at 14.30, our room wasn’t ready, just wasn’t really a problem though. We got a drink from the hotel to compensate for the wait. -The first room we got, was old and not properly cleaned. All sorts of things were broken; the toilet seat fell off, the toilet flusher button was missing.. shower door didn’t close properly.. The refrigerator made a lot of noise, and even leaked during the night (we had to pull out the plug because of the noise), and got our stuff wet. Also the walls seem to be really thin, we could hear everything happening around us. The room didn’t look like the pictures on *********** at all!!! This was so disappointing. At first, nothing could be done. But the second day we got another room, which actually was a lot better. -location is far from the centre. -Service in the restaurant is slow. -even though the new rooms are comfortable and OK, this cannot be a four-star hotel.
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