Hotel Agimi

a wonderful stay in this hotel. for me this is a 5 * hotel the family room is very clean and with a very pleasant atmosphere, the staff is attentive and attentive to the needs of the customers. a hearty breakfast awaits you every morning made with fresh products, the beds are very comfortable and the ears allow a restful sleep, without hesitation I will come again for my next stay in Saranda.

I travel a lot snd stayed in many hotels all over Europe, but this hotel really really impressed me. The room was sooo clean and smartly designed. The bed so comfortable and clean. The sea view from our balcony was stunning. Bathroom spotless and beautiful. The hospitality at this hotel was second to none. They really deserve 5 stars. Well done to all here and especially to the owners who are truly down to earth hard working people and give their all to everyone who come through their doors. A great feeling and even better experience! Thank you guys for making our stay in Saranda even more special!

It is a nice, high standard hotel with excellent breakfast. Unfortunately rude staff working there completely spoilt our stay. When we arrived we had to wait for our room, although we were there within the check-in hours. One the next day we decided to go on an early bus tour, which was colliding a bit with our breakfast times (the time slot is very short 8-10am). We asked the receptionist if it would be possible to come and eat 15 min earlier. Some other staff members appeared shortly and they started shouting in Albanian to each other. I believe they were discussing our “unusual” request. After a few minutes the receptionist turned around and said: “no, it’s from 8”. The next morning we decided to try our luck and we came to the dinning area 15 min earlier. Although the food was ready and there were no other guests there, the receptionist asked us to leave, showing with her fingers number 8. It was a very grotesque and unpleasant experience. The general atmosphere there made us feel like we were intruders. Whenever we approached the receptionist who was talking and smiling with her colleagues, the moment she saw one, her smile was disappearing and she was limiting her answers to 1-2 words. Every morning during breakfast you could see two older ladies sitting at one of the tables, who were clearly owners or managers. You didn’t need much time to realise that they are controlling the bustling around staff. Whenever we asked the waiter for a coffee, he ostensively was taking his time walking around and doing other non-urgent things. The coffee was always served with a delay an not a single word! Additionally, we were put in a room next to a laundry facility. The staff working there was were loud and they were waking us a up every morning before 7am! I honestly don’t believe in authenticity of any of the reviews here mentioning polite and friendly staff. We were there for 3 nights and we experienced only rudeness and a very tense atmosphere.

Good location, clean. Good restaurant onsite for lunch and dinner with friendly waiting staff and good value. The family room comprising two rooms adjoining was perfect for our family and the pool is nice. Some negatives; Music across the road in the nightclub by the water is ridiculously loud until 12 AM. Not the hotels fault admittedly but kept us and the children awake every evening. One girl on reception wasn't very friendly/helpful at all and acted like any question was an inconvenience. For example, booking a taxi for us and me advising her we had a rental car parked in the underground car park seemed difficult for her to manage (she usually worked in the evenings, the girl in the morning was quite friendly and helpful). The lift is tiny and badly made in that closes on you in about 5 seconds when trying to get the family/stroller/suitcases into it. We usually had to take one child up the stairs and send the other in the lift. Breakfast was sparse, poor selection. Beds are too soft, difficult to lie on without rolling into the middle. Room was not ready when we arrived at 14:00 even though it says check in at 13:00. Also found an empty contact lenses box at the side of the bed, so room had not been cleaned properly. One day there were people using the underground car park to pack counterfeit shoes into shoeboxes as we arrived home, not sure if the hotel was aware of this though.