Hotel Marina São Roque

The reception area isn’t very inviting there wasn’t a very nice smell when we arrived . The breakfast isn’t very plentiful the coffee is awful . The bar opens at 10 am I got served one drink then it promptly closed . The pool area is the best feature of this hotel and the location . I used the wrong door during the day and got told off ! . Felt a bit regimented at the hotel . The cleaning staff are the friendliest .

The hotel is situated in a good position, close to the marina and the old town. the place was clean and staff friendly. We had a room at the front next to a busy road and the traffic noise was constant through the day and most of the night. Beds were clean and comfortable and the pool area was lovely. But the breakfast was dismal. Different cereals were just piled up in one container so it all mixed together, there was only bread for toast with either ham or cheese slices and on the last day they ran out of jam. The variety of drinks was poor and even the orange juice was concentrate from a carton. Hardly any fresh fruit but some tinned peaches. No hot food, no fresh fruit, no pastries. As the hotel is classed as 3 star I found everything acceptable except the breakfast.

1. Good: Just behind the Marina, close to railway station & boat trips. Large bedroom & bathroom, very clean. We were in a side room with little or no traffic noise (no balcony). Pingu Doce supermarket short walk away, with cafe Lago town, across the river is buzzing. Book restaurants to avoid queuing 2. Needs improving: breakfast was limited & the same every day (Breakfast stay very cheerful. Bar: Drinks menu & actual availability different e.g. Sangria by glass/ only by litre, draught beer, only bottled. we only had 1 drink during whole stay. 3. Hotel felt tired & in need of a revamp.

I came to this hotel as it was near the train station and marina. Location is very convenient to walk to the beaches as well as old town. There is also a large supermarket (Pingo Doce) around the corner where you can get everything including cheap meals. Positives: Great location, very friendly staff, clean and comfortable bed. We had a bedroom facing the pool and it was very quiet. Negatives: They keep lights off even in the lobby. This makes the lobby very uninviting. They block access to the lobby after midnight and you need to use the side entrance with stairs. This means when you check out at 6am, you need to carry your luggage down the stairs as the elevator is locked for lobby level. Breakfast is simple which is fine, but coffee is terrible. Although they have an automatic coffee machine, it uses instant coffee which taste terrible. I'm fine with limited variety for food, but coffee is important. Shampoo in the bathroom smells like car wash. Also imagine having a drop left of shampoo and filling the bottle with water. That was the consistency of the shampoo and soap. TV majority of channels are unwatchable as reception is very bad. I wasn't going to post a negative review, but there were so many things wrong other than staff being friendly and helpful. What this place needs is new management and some money to put into the business. This place has potential to be Great again. This place is ok, but make sure you come with the right expectation. Skip breakfast and go to the supermarket foe better breakfast.

Ask for a room at the back of hotel, it's on a very busy, noisy road! Room was very small and lacked character. No information booklet or fire instructions. Bed was comfortable, very fluffy pillows. Very clean, but bedding too narrow for bed size. Bathroom dated, sometimes drain smell. Location of shower gel very awkward. Sink soap dispenser drips onto towels. Bedside lights are far too bright, needs dimmer bulbs. Very strange wooden poles for closing curtains! It is like a motel, close to a very busy 4 lane road. Satisfactory for one or two nights. There is a big supermarket quite close, but again across busy roads. Also, a little bar, much cheaper than hotel! Breakfast is continental, adequate, but not much choice. Well stocked and very clean. Staff attentive. Overall the staff are helpful, but it reminded me of an old peoples home, very quaint and antiquated. Lagos itself is lovely. If you want to venture further, there is a railway and bus station. Senior rates on railway if you show your passport.

This hotel looked fantastic - great location and rate, pool, included breakfast but what they neglected to also say is that it comes with a neighborhood dog that barks all - night - long!! Apparently been going on for a long time and continues to frustrate staff and guests. So I’m sorry guys but I cannot recommend this hotel unless sleep is not important to you!