Hotel in zona Palacio dos Enfeites, San Paolo

Il posto è buono, accanto a un negozio, e il cibo è conveniente per gli shopping, e la sera è molto sicuro.La colazione è ricco di frutta. Quattro camere sono state prenotate, una delle quali è stata controllata presto, ma il personale di ufficio ha fatto un errore di check-out, il che ha reso impossibile l'uso della carta di soggiorno degli ospiti.

L'hotel è ben posizionato in un quartiere tranquillo. Le aree comuni sono belle e le camere son grandi, andrebbero però ristrutturate. Soprattutto il bagno. Il frigobar vuoto e rumoroso da morire. Essendo vicini all'aeroporto un pò di isolamento acustico non starebbe male. Il personale molto impreparato, alla reception non sono in grado di essere d'aiuto ai clienti. Siamo rimasti 9 giorni, per i primi 2 giorni dal telefono in camera non si riusciva a chiamare fuori perché le istruzione erano sbagliate e dei vari receptionist contattati nessuno sapeva come aiutarci. Per i restanti giorni il telefono è rimasto senza linea, anche interna. A molteplici richieste di intervento non è seguito nessun intervento. Ignorati totalmente. Per quanto riguarda la colazione, bisognava avere fortuna di trovare qualcosa. Mancavano sempre forchette bicchieri e tavoli puliti. Al bar ho dovuto pagare una coca cola, 4 real, con la carta di credito perché il barista mi ha detto che non aveva voglia di aprire la cassa. L'hotel è buonino, ma il personale deve essere rieducato totalmente sotto l'aspetto professionale. Se ci sarà replica da parte della direzione, non dite che ci son state incomprensioni di lingua, io parlo petfettamente portoghese e mia moglie è brasiliana.

The room was clean, big enough 31m2 and comfortable. I liked the amenities from l'occitane. There is a kettle so you can have coffee and tee in the room. In the bathroom there is a bathtub and shower cabine, very practicle. I expect more in the gym, it was pretty small. There is a shopping mall close to the Hotel

Reservei pacote Romance Std, e pedi Early checkin. Precisei ficar perguntando várias vezes desde a véspera para no final ter minha solicitação de early checkin recusada. Como se não bastasse, a informação sobre o champanhe do pacote, que era para ser uma surpresa para minha esposa, foi inadvertidamente adiantada pelo funcionário da recepção. Deveria haver um cuidado maior dos funcionários neste sentido. O mesmo ocorreu com o valor da conta no checkout. Como era um presente, ela não precisava saber sobre o valor. Por fim, a despeito de termos um pacote com late checkout, tivemos a infelicidade de ter nosso cartão desmagnetizado após o almoço do último dia antes do horário devido, e precisamos ter o trabalho de descer novamente até a recepção para resolver o problema, uma vez que o mensageiro prometido pela concierge pelo telefone (ligamos para comunicar o ocorrido) demorou muito tempo para se dirigir até o nosso andar. Ainda bem que for apenas uma diária, assim não houve tempo para mais contratempos.

A nice and well-appointed hotel with very friendly and helpful service, comfortable rooms, and a quite good breakfast. The spa was nice and offered a solid massage at a reasonable price. The location is better for business than the more trendy eating and shopping areas but there are still a good range of restaurants nearby. The former Four Seasons, the design shares an aesthetic with what was the Four Seasons Shanghai Pudong. I would happily stay again.

地理位置優越，離Paulista大街步行5分鐘。 床/枕頭都很舒適。 早餐很豐富，現做的蛋角、太陽蛋以及江米皮捲餅味道很好，甜品種類多，各種飲品充足。建議： 多增加一些綠色蔬菜

Qoya Hotel Sao Paulo, Curio Collection By Hilton We stayed in Qoya Hotel Sao Paulo, Curio Collection By Hilton for 3 nights during our holiday in Brazil. The main reason we chose the hotel was due to positive reviews, reasonable pricing and the link to Hilton. Overall, we had an excellent stay that we truly enjoyed. The hotel shines in location, cleanliness, modern decorations of the rooms. We would definitely come back and stay here. Here is a detailed evaluation of specifics: Welcome: Our flight was arriving at 6:00 a.m. so we ended up at the hotel before 9 a.m. where we didn’t have any high expectations that we would be offered a room. We were greeted quite warmly when we arrived. The check-in staff quickly checked our reservation and told that the check-in doesn’t happen before 2 p.m. However, they had rooms available and they offered to check us in early for half a day’s extra cost. We opted to leave our bags in their safe and wait until the check-in time without any problems as we already had plans and we didn’t need the room beforehand. However, it would have elevated our check-in experience even further if these available rooms were offered in more of a courtesy manner, rather than trying to make money out of these limited times. The room: When we checked into our room, we were impressed with how modern and comfortable the room was. The aircon was working perfectly. The minibar was fully stocked and they offered free drinking water which is a necessity. The bathroom was recently refurbished and had perfect water pressure. There were plenty of bathroom amenities with good quality material and they all smelled amazing. The rooms were a bit small but the size limitation was well compensated with the quality of the room. The bed was extremely comfortable with good quality bedding and we didn’t want to leave our beds. Overall, it was a great experience and everything in the room was in working order. The hotel: The hotel is extremely clean and very nicely decorated. You can feel that it is a brand new hotel and the location of the hotel is the biggest advantage. You just take a few steps and you are at the Paulista Avenue with plenty of shops and restaurants to choose from. The central location also makes it easy to take an uber to go anywhere in the city. Restaurant: Unfortunately, we didn’t use the restaurant of the hotel but there were two cool restaurants available. We cannot comment further as we enjoyed the wide variety of options on the Paulista avenue. Service: The staff are extremely positive and helpful. We didn’t experience even a single questionable behaviour and their professionalism was top notch. Overall: We loved our stay at this hotel and we would definitely come back to stay again in our future visits to Sao Paulo. The location and the modern decoration are definitely the biggest advantages. The rooms are slightly small but it wasn’t a problem for us at all.

The hotel is located conveniently at Ave Paulista with a nice restaurant next door. I tried to order room service on my first night but my call to the restaurant was hung up and when I asked the reception for help they didn’t bother to help and transferred me to the restaurant where I got hung up all because they don’t understand English. If it is just a stay then it’s ok, don’t even try ordering room service. The chairs in the room are stained. Lighting is insufficient in the room. Breakfast was good with a wide selection.

Hotel confortevole, pulito e piacevole. Funzionari simpatici, soprattutto quelli del ristorante dove si svolge il caffè. Non usi la piscina né l'academia che è piccola e senza molti apparecchi

Hotel ben situato. Il hall è molto bello. La ristorazione è deliziosa. Il colazione è super: qualità e varietà! Le uova Benedict sono eccellenti! Il personale è molto bene in particolare i bagagli ... grazie a loro 😉