Recensioni su Paulista Suites by Charlie

Experience at Charlie is terrible, I DO NOT RECOMMEND and here are the reasons: 1. POOR CUSTOMER SERVICE, so when you book with Charlie expect slow response times from their watsapp chat bot who offers low efficacy solutions. 2. They never took initiative to send me the room code after I booked; keep in mind there are no receptionist to check guest into the rooms so everything is online. The Chatbot is supposed to send you the room code but Charlie failed to automatically send me this info when I made the booking. I had to go and find their watsapp number myself, and then add their watsapp contact, and then go through a long tidious chatbot messaging process to finally have them find my reservation. This period took me at least 45 minutes. 3. Charlie’a chat bot does not handle English very well. Their chatbot sent me a message containing login information, and the wifi password was typed as “6 MarriedCharlie1” with spaces and everything. The wifi password didn’t work because the original message was in portugues and so the actual password was “CasadoCharlie1” so this was quite frustrating. Not only was the password incorrect, but it goes to show the inefficiencies of “intelligent watsapp service chatbots” who generate stupid responses. 4. The human account managers are not derail oriented and didn’t catch these issues, thus I wasted an hour of my life after landing in São Paulo trying to figure out the password + contact someone in the building. Clue: Charlie has no receptionist or no human staff so YOU AS A GUEST YOU ARE ON YOUR OWN. 5. THEY WONT REFUND YOU! NO CUSTOMER SERVICE REPRESENTATIVES! 6. Their “phone number” +55 (11) 99630-7416 DOES NOT EXIST so if you call it don’t expect anyone to answer, DONT WASTE YOUR TIME! BOOK AT YOUR OWN RISK OF A ANXIETY INDUCING, STRESSFUL, OVERWHELMING EXPERIENCE. GOOD LUCK!

Para não trocarem o colchão velho, a CHARLIE chega ao cumulo de virar um colchao de mola para enganar o hospede, falencia total de este tipo de empresa predatoria.

就在Paulista大街盡頭 （paraiso天堂） 另一端是Consolaçao（安慰） 很方便 酒店環境不錯 房間也很大 高樓層城市景觀也不錯 價格經濟 推薦

酒店非常好，早飯48塊雷亞爾可以另外訂，在大堂旁邊，獨立對外的，也可以附近自己買了吃。頂樓有健身房桑拿室游泳池

Achamos excelente as acomodações. Mas o custo benefício não atendeu conforme o desejado. Sem café da manhã incluso e estacionamento a pagar. Numa nova oportunidade faremos melhor pesquisa.

No geral mediano sem cafe da manhã

環境不錯，停車一夜25，衞生不錯，夜景很好

這不是酒店，是個Airbnb。沒有早餐， 有什麼問題需要what’s app聯繫管家。太麻煩了，晚上睡覺很吵，像是睡在馬路上

muito bom!

Quarto grande e cama super ultra confortável.

Overall a handy lil hotel, I would add a small microwave or toaster oven to the rooms for guests with longer stays (longer than 2 nights). Well appointed, just outside the city, but withing walking distance to many things!

Extremely well located, easy access to any point of city, either for tourism or for business which was my case. Affordable and worthies every cent of what you pay to stay.

the four nights you stayed, you couldn't sleep because of the noise in the hotel. unfortunately it is likely that I will not return anymore. but I hope that in the near future they will resolve the situation so as not to have inconvenience with other guests.

I think the customer service in this hotel are rude.