Hotel in zona National Palace of Sintra, São Martinho

We stayed for 3 nights in this hotel. It is well located in Sintra and presents very nicely (modern lobby decor, good views, large rooms), however we found the service at this hotel inadequate in the following respects: 1. Parking. We came to Sintra in a hire car. I chose this hotel because the booking.com website said that private parking was possible on site at a cost that we were willing to pay. I emailed the hotel before our arrival to arrange for parking but they never replied to my email. When we arrived there was no parking anywhere near the hotel so we parked a long distance away. When we reached the hotel I asked about on site parking and was told that none was available due to a private event being held at the hotel which was scheduled to finish by 8pm that evening. The woman at reception was very haughty and unhelpful, when I asked whether we could get a parking spot after 8pm she just dismissed my request. We ended up leaving our hire car parked a fair way away which was OK for us as we are used to hiking long distances uphill but if you have any mobility issues or are with young children this situation would be a nightmare. 2. On our third day our bath towels were not changed until I specifically asked at reception at about 5pm. Apparently they had had a problem in the laundry. When bath towels were finally delivered they were damp. 3. The toilet in our room took an unusually long time to refill after flushing. 4. The holders for the bath wash, shampoo and conditioner in the shower were very flimsy, one of them fell off as soon as I applied for some soap. If I were to revisit Sintra I would look for somewhere else to stay.

Very comfortable room with very adequate space and comfortable bed. Small kitchen space was very welcome, enabling us to comfortably eat in our room. There is no breakfast offered. You enter by a combination as in an air bnb. There are lockers available if you arrive before check-in, which was VERY welcome ( and should have been described in the property description).

L’hotel gode di un’ottima posizione per visitare la città. Siamo rimasti a Sintra per 2 notti e mai scelta e’ stata più giusta perche quando la città si svuota di turisti e’ ( se possibile) ancora più bella!- il sintra boutique hotel ha camere ampie e spaziose - un bagno con bidet 😉 e letti super comodi - ( consiglio però un phon di migliore fattura nei bagni!) il parcheggio è a pagamento e con un servizio di valet che consiglio vivamente perché guidare in questa piccola città e’ abbastanza difficile 😝 - la colazione e’ nella media per un boutique hotel. Se devo trovare un piccolo difetto … la moquette… che ahimè ormai non si trova più negli hotel per innumerevoli ragioni! Il personale è stato gentilissimo anche nell’offrirci consigli sui ristoranti!

Siamo rimasti qui per due notti e tutto è stato bene, tranne che per avere un bagno nel dormitorio, specialmente uno con solo le porte di vetro leggermente congelate e senza alcun tipo di fan di estratto. Sono piuttosto liberale, ma preferisco fare il mio business in privato e la stanza può potenzialmente odori, quindi questo è stato un chiaro svantaggio. E quindi 1 stella meno. Il B&B è un bellissimo giardino di corte e molto centrale. Note the clock is off to the right outside (we arrived and tried the keypad on the left so it’s slightly confusing).

Very difficult to find and access by foot was impossible... Stairs to get to the nearest street were closed. They do not have breakfast nor they offer you an alternative. They said that they had no space to accommodate us for breakfast. The room is spacious but very noisy.. You can hear people walking in the nextdoor room. There is no room service. There is no phone connection with the main desk so you can not ask for any thing or request any information unless you go out the building and enter the main house. The bathroom only has soap, shampoo, and towels. No shower cap or any other amenities. We were very disappointed, specially when arriving tired and not being so young.. Does not comply with what they advertise.

This is such a beautifully restored hotel. I wanted to stay in Sintra and decided on this hotel after reading reviews as I wanted to stay in a smaller, authentic hotel. You can't get more authentic than staying in a hotel that was established in 1764 - wow! We were greeted by the gracious Amanda who carried our luggage to our room. We had a corner room that had beautiful views over Sintra and the forest. The entire hotel was cozy and comfortable. We enjoyed tapas and wine at their street side Bistro the first night upon arriving and then had the yummy included breakfast for two mornings. Pictures attached!

Più come un luogo di vacanza di fine settimana, sedersi sulla piazza per la colazione, davanti a montagne cosi'continue, che possono andare lontano dai principali palazzi e giardini di Cintra.La colazione è ricca, soprattutto il pane è ancora caldo, il sapore è molto buono, si dice che sia ordinato dalla cantina del paese. Dieci minuti a piedi dal centro, il ristorante raccomandato è fantastico.C'è un parcheggio gratuito.La città portoghese sembra non essere facile guidare in città. Una volta per un po', la collina si scende e la auto può parcheggiare in hotel o Uber per attrazioni e ristoranti. Il servizio dell'hotel è anche paziente, fornendo l'aiuto che ti serve.Se l'estate puoi ancora nuotare in bella zona estiva.

Sintra deve vivere in questo hotel.Prima del palazzo del re, il presidente viveva.C'era un profumo di poesia nel giardino fuori di mattina.Mi dispiace di aver dormito una notte, ma l'hotel di Lisbona non può essere cancellato. Oh, giusto, c'è un palazzo sul lato.Vedere Figura 4, Figura 5.

We had a great time during our 5 night stay at the Vila Gale Sintra. I’ll start with the pros of the resort. The property itself is beautiful. The pools, the scenery around the hotel are amazing. The family room layout was great for us. It was essentially what appeared to be what used to be two rooms combined into one. The large balcony was great for sitting out at night. The sunset was spectacular from our room. The kids activities were great as my kids got to enjoy the carousel, playground and trampoline park. Be aware though that they only open these at certain times throughout the day. The breakfast was great and had a ton of selections. There were a few cons, the first was the buffet dinner. It was quite expensive at 29 euros per person and the options werent great. They only really had one meat and one fish that they were cooking and there was a line to wait in if you wanted it. We only ate dinner there the first night. The room was partially refurbished. The carpet looked older and the sliding door within the room kept coming off the tracks. And the bathroom was a little odd in that the vanity was open to the rest of the room. So if someone needed to use the lights for it they would light potentially wake up the person in the room if they were sleeping. Then the WiFi, while it worked well for the most part, kept having to reconnect to the network. This happened on both my phone and iPad several times each day while I was there. The location of the hotel has its pluses and minuses. It is a quiet resort away from the city of Sintra. And it’s also located in a place that makes it easy to get to the beach and Colares. But there isn’t anything else right around the hotel so you need to rent a car or take an Uber to get around. We took and Uber and it did work pretty well. Nothing is within walking distance and the nearest bus stop is a 20-30 minute walk away.