Four Seasons Ocean Courtyard Hotel Sanya

Per riassumere in una frase, le prestazioni in termini di costi sono altissime e, naturalmente, ci sono molti problemi. Vantaggi: La stanza è molto grande. Ogni balcone ha una vasca da bagno. Problemi esistenti: Le camere e le strutture sono un po' vecchie, la colazione può essere considerata solo a malapena ok, non ci sono molti tipi e il gusto è appena. Tuttavia, penso che il problema più grande sia il software, cioè il servizio. Nonostante sia un cinque stelle di lusso, infatti, se l'hardware è di due respiri, il software è di dieci respiri. Il portiere era lì, e non sapevo di venire ad aiutare con i bagagli; quando la reception ha effettuato il check-in, non sapevo che avrei preso l'iniziativa di informare sulla colazione e altre informazioni correlate. Per questi non c'è bisogno di spendere soldi, finché la formazione è sufficiente, questa è molto carente. L'unico servizio ben accolto è stato dato a sorella Sun nella stanza degli ospiti. È stato il miglior atteggiamento di servizio nei pochi giorni in cui sono stato. Ma alla fine, devo ancora dire, anche se ci sono così tante domande, considerando il prezzo di più di duecento, che tipo di bicicletta vuoi? Quindi il prezzo è molto alto. (Tuttavia, spero che l'hotel possa formare e rafforzare il senso del servizio)

La stanza ha una buona visione. Vivere all'ottavo piano. Una vasca da bagno sul balcone è un buon modo per rilassarsi. Il balcone si affaccia sullo yacht club e l'area circostante è relativamente vicina a Luhuitou. È molto comodo prendere un taxi qui a Sanya, ed è anche molto vicino al primo mercato.

Ottimo hotel e ottimo servizio

It was a little awkward that they gave my a family room, but after going to request a change they did, I wasn't given a balcony but I was so exhausted I just accepted. The room was very next and clean, loved the bathtub. Wasn't a fan of the staff wandering in my room when I was telling them no. But the pool is warm and nice

The location is okay, its quite dark at night not suitable to walk down to the street area. The service of the front desk wasn’t very good, we are in the line waiting for our turn to check in. Instead of doing ours, they check in for the guest (believe they are Chinese resident). The breakfast was ok, nothing fabulous. The room is big and comfy, however we heard dog barking on second night thinking it was stray dog nearby. However, the dog was in the door next to ours. The policy on the hotel showing pet not allow not sure how the guest bought the pet up without them knowing.

As a foreigner staying in Sanya, I’d highly recommend the Four Seasons. The rooms are huge and clean, nothing beats a bathtub on the balcony overlooking great views of downtown Sanya. The staff was incredibly helpful and they always went out of the way to help me if it was knowing where to go, hailing a taxi or even getting tickets to events. The breakfast was both western and eastern to appease everybody, buffet style so it was a good buy. The location is central and a short walk to Dadonghai beach area. Yalong Bay is a 15-20 minute taxi ride away. Overall, this was a great experience and I’d highly recommend it.

The room had a weird smell but was fixed easily. Other than that it's a great place that's in the middle so it's easy to travel.

Great location, nice city view, large bathtub on the balcony and breakfast served till 1pm. The room has no fridge but one can be requested, ice is an issue as they only will give you a bag saying their ice machine is too small as an excuse. The staff at the hotel are clueless, nobody knows how to do anything and give you attitude, very disrespectful, difficult to deal with and infuriating. Had our breakfast table cleaned when we went to the bathroom including our personal belongings and room key, when staff couldn’t locate our belongings we found them after we dug around in the rubbish. Horrible experience overall. My wife was not so impressed with her birthday getaway to say the least.

The hotel is a bit old but very nice atmosphere. The pillows and beds are super comfortable. Room heating and ac are good but filters and vents need to be cleaned. The hotel signs are not super clear. The room I took had a hottub outsid, which would have been great if not for it facing another hotel, so zero privacy outside. The bathroom could have been cleaned better to get rid of mold. The doors in room were not closing properly. The gym advertised was not what was available. It barely had 4 pieces of equipment in total. The pool was not clean or inviting. They said the pool temp was warm but when feeling the water it was not. The area around the pool made it look deserted and unwelcoming.