JW Marriott Hotel Sanya Dadonghai Bay

I'm delighted to share my wonderful experience at the JW Marriott Hotel in Sanya. From the moment we arrived, we were greeted with exceptional service that left a lasting impression on us. This 5-star hotel boasts a magnificent environment filled with lush greenery and a stunning view of the sea from the balcony, making it the perfect place for a relaxing and rejuvenating family vacation. One of the highlights of our stay was the exceptional service provided by the front desk assistant, Charlene. She was extremely helpful, warm, and charming and spoke excellent English. Charlene was very professional and went above and beyond to make our stay comfortable and memorable. She was always willing to offer recommendations and assistance, which made us feel welcome and valued as guests. Another memorable experience was at the cafeteria, where we met Gucci, who was exceptionally helpful and recommended many delicious dishes. The food at the JW Marriott Hotel in Sanya was truly outstanding, and we enjoyed every meal we had during our stay. From breakfast to dinner, the menu offered a wide range of options, and each dish was beautifully presented and tasted incredible. The hotel itself is a marvel of modern design and luxurious amenities. The rooms are spacious and well-appointed, with every possible comfort thoughtfully provided. The view of the beach from the first floor was breathtaking, and we spent many hours relaxing on the balcony, taking in the stunning scenery. Overall, our stay at the JW Marriott Hotel in Sanya was exceptional in every way. The level of service provided by Charlene, Sweet and Gucci was exceptional, and the food was outstanding. The hotel's environment was a perfect blend of natural beauty and modern luxury, providing the perfect backdrop for a memorable vacation. I would highly recommend this hotel to anyone looking for an unforgettable experience in Sanya.

The hotel is located right at the coast and offers amazing views on the beach. It’s also very close to the main attractions in dadonghai area. It is very quiet and optimal for a relaxing break. The staff is lovely and accommodating. A special thanks to Mr.Hao and Jason: they made every of my wish come true and provided the best service ever to make my experience an unforgettable one! I’ll be back soon for sure. Highly recommend!

Nice hotel and really friendly stuff! But English is still problem in international hotel 🥲 and they haven’t own private beach…for public beach you need to walk about 10-15 min

Great scenary from the paranomic Seaview room. Fantastic location and such a luxurious atmosphere. Definitely will visit again.

Reception services was Good. Location was, ok if you want to chill at the hotel Room looks old and not well maintain; water stains, pale wooden door, old and rusty balcony door, dusty curtain and etc. Booked for a non-smoking room but still can smell smoke coming from air con ventilation. Extensive Gym equipment and they were very well maintained. Gym staff was friendly and polite.

Suzy and Luming were very helpful, Suzy helped me out with a great room change and Luming good on the front desk. He remembered my name which was good. Have stayed here 4 times now beautiful place and location. Lots of newer hotels popping up but I still choose this place. Ideal place to relax. Will return. The beachfront area has been upgraded since my last stay in 2022 and now easier to walk down to the beach area. Lots of excellent food choices in the beach restaurants. Recommended!

Second visit. Love the hotel, staff are very friendly and helpful. The hotel environment is the best I've ever stayed in

The staff were extremely friendly and helpful. There were a lot of options for room service. The pool was great! Unfortunately there were some negatives. My room was close to an AC outlet so it could be noisy when you sit on the balcony. The noise insulation was not great: there were children running around on my corridor so it was difficult to sleep. I could hear every door slam on my floor. It is worth noting that the hotel does not have a beach so the views aree awesome but I couldn't sit on and swim at the beach. Definitely a good hotel for families. Maybe not so much if you want to do things within walking distance from the hotel.

Nice hotel with quite spacious rooms. Cleanliness is very good, service meets expectations. The hotel itself seems to have undergone its last renovation quite some time ago. Especially air conditioner are quite noisy. When booking ocean view rooms one should make sure to book from 9th floor upward. Otherwise you get ocean facing rooms but view on the front row building. Traffic situation is not easy. Consider in peak time DiDi ir taxi services may need 20-30 min to arrive at the hotel due to traffic jams. During Chinese New Year very expensive - rates are not justified by quality