Casa Naemie

Unfortunately I have to give this 3 stars. The staff was super friendly and welcoming but the room was dirty. When I opened the door there was already hair or dirt on the floor. The bed sheets looked like they had ketchup stains on them. One of the pillows smelt like body odor. The other pillow smelt fresh. Not sure if they actually cleaned thrse sheets properly before I came. The little rug in the room had food bits in it. The head board had what looked like cigarette ash. After my first night as I was walking down to breakfast the staff asked if I would like my room cleaned. I said yes. And I saw the maid cleaning and replacing other rooms. So it's not a lack of desire to please, just a lack of execution. When I walked back into my room the cigarette ash was wiped off the head board from the previous night but i found it on the bed sheet. The room also has a smell of sewer in this one spot. It's not in the bathroom but in the area between the bathroom and entrance door. I think it comes from the AC unit but not sure, anyhow the smell though strong for some reason only lingered in one area. The room itself was very cozy. The AC strong. A balcony that fit two chairs and a table. It's located on a quiet street but still just a minute from the central square. I actually had a good night's rest were it not for the dirty pillow case and floor. If you're looking for a quiet place to sleep for one night in a good location and dont mind the dirtiness factor I would recommend. But anything after one night I can't recommend.

Half of the staff were quite kind, while the other half made the stay more difficult than it should have been. This second group seemed entirely disinterested in their job and didn’t care to help customers with anything (like providing tourists with information about restaurants, ATMs, or directions). This hotel completely did not respond to messages or emails, and I had to call them long-distance to arrange my airport transfer, which cost more than double what an Uber did. Check-in took 30 minutes, which is unacceptable, and the insistence that the bill be paid in cash when they had a card-reader smelled of untoward behavior. The location is safe, but was super loud at night due to proximity to night clubs. My ears were ringing. I would not recommend a stay here unless poor service and partying in the historic colonial zone are priorities.

Personnel très agréable. Ils ont été aux petits soins pour nos enfants de 1 et 4 ans. La maison est très bien placée en pleine zone coloniale. Vous pouvez tout faire à pied. La décoration est très atypique mais superbe! Nous avons eu la chambre 4 avec une terrasse privée ! Je recommande !! Attention, la deuxième nuit, nous avons eu pas mal de bruit dans la rue.

Incroyable accueil. Un personnel très à l’écoute qui nous a beaucoup aidé pour notre voyage (avis touristique, aide pour louer une voiture, appel de taxi etc). C’est un très bel hôtel en plein centre de la ville, chambre niquel. Je recommande fortement !