Hotels con pick-up a Santo André

Drove 600kms from Malaga to stay here whilst doing some business in the locale, which was very quiet, like an ex-workers community... so wasn't anticipating or expecting anything 5* I'm sure they did their best but being told no soap is available, although toiletries are listed as free, and to use the pump dispensers, even when the bidet is too far to operate a pump in situ, and to have suggested to fill a cup with liquid soap first....really?? Both the bidet and bath plug leaked, the extractor fan wasn't operating and also the fridge was missing the door shelf retainers, not helpful!! I realise my off-season stay was in February, but I asked if there was room service but was told no, and yet they advertise it?? therefore it would be very welcoming if the coffea/hot drink machine was available for a reasonable time during the day and evening, not just at breakfast and evening meal If that wasn't possible, then for £70 per night I would have appreciated a small travel kettle in my room, as I was happy to supply milk, tea and coffee, but hey ho Probably wouldn't recommend this place or stay here again, staff looked bored during meal service and honestly couldn't blame them, maybe some music, ever?