Hotel in zona Plaza de las Platerías, Santiago

Mi dispiace dire che sono rimasta delusa. Mi hanno dato una stanza, la 112, che per me è stato un incubo. È situata al piano terra a fianco dell’ ascensore. Quasi non ho riposato e ho passato tutto il soggiorno con il fastidioso rumore dell’ Ascensore anche in piena notte. Un incubo considerando il prezzo. Rumore e fastidio costante e nessuno che si è scusato. Per la colazione mettono dei turni che sono a orari fissi ma non si sanno organizzare. L’ affaccio della stanza su cassonetti oer strada e si sentiva tutto. Le stanze carine ma nulla di speciale. Io vi consiglierei di impiegare meglio i vostri soldi.

Buon hotel di base in un ottimo luogo. Buon personale e colazione

This is my favorite hotel in my favorite city in Spain. The hotel is situated a five minute walk to the Cathedral and the historic area with plenty of great restaurants and other historic sites. The hotel itself is very historical. Getting to the hotel is easy and the hotel has plenty of parking. The hotel staff is very friendly, knowledgeable and professional. The Rooms I’ve stayed in are modern and roomy with comfy beds and pillows. Room and bathroom were very clean. Breakfast was great. Restaurant and housekeeping staff were very friendly. I try to get to Santiago several times a year and I wouldn’t consider staying at any other hotel.

Eravamo dopo Natale e la verità è che è un hotel molto buono, centro, letti molto comodi, dormivamo molto bene , la stanza era tripla , molto grande , dava alla strada ma non si sentiva niente traffico, colazione molto completa, un supermercato di fronte per se c'è bisogno di qualcosa, siamo andati in macchina e parcheggiamo nella stessa strada due giorni. Molto bene di prezzo , i dipendenti molto amichevoli, non metto 5 stelle per il bagno molto stretto.

Hotel is in a great location and near all the main tourist areas, and also shops, bars and restaurants. I was very disappointed about the staff at the hotel. On check-in, after waiting about 10 minutes as the receptionist typed on her computer, we eventually got our room keys. Staff were not very welcoming and did not tell us anything about the hotel, facilities, breakfast room or the Pool. When we got to the room, we found that we didnt have a bath-tub (which was why I booked that room), no robe and no slippers. Mini-bar was empty with a sign saying it was closed due to Covid safety. I have no idea what Covid safety has to do with it. No other hotel I was in in Spain has had excuse. Also, no water in the room. No sanitisers in the room either. When I called reception to enquire, she said she would send water up, and then we had to sign to pay 4 Euro for the bottle. Terrible service, how can a hotel not provide water to their guest. This is coming from an expensive 5 star hotel. On checkout it was as bad, but I couldnt wait to leave then. Checkout person had a phone to his ear the whole time, took our key cards, and the continued his call. No receipt, no 'goodbye', nothing. The room itself was very nice, but the sound proofing is absolutely awful. All we could hear each morning was the noise of doors banging, hoovers and we could even hear snoring from the room beside us. So you had no choice but to wake up early with all the noise. Also the air-con is terrible, we left it on the whole time, and the room was still very warm. It was only about 20 degrees outside, so I would hate to stay here in the miiddle of Summer. Total let down of a hotel, I would avoid it. I think alot of 5 star hotels have gotten lazy during Covid, but have no problem charging top prices.

a very nice and cozy hotel Fall in love with it at first sight. The staff was very nice too. Introduced everything we need know for our few days' trip in Santiago. Only 10 to 15 mins away from Cathedral.

La posizione è ok, a 15 minuti a piedi dalla piazza principale e dalla stazione ferroviaria. Il supermercato è al contrario. Bene se la stanza non si trova di fronte alla strada principale, come può essere piuttosto rumoroso, mentre ci sono caffè/bar al piano di sotto.

Todo genial , la ubicación es ideal por la tranquilidad de no estar en mismo centro pero a la vez muy cerca , las instalaciones estupenda y por sobre todo resaltó los jardines que tiene alrededor

Albergo recente,pulito,ordinato con ampie camere, letti kingsize. Personale cordiale Buona la colazione mentre la cena a buffet lascia un poco a desiderare nella qualità. La posizione un poco decentrata ha il vantaggio della tranquillità ma il disagio di dover ricorrere a mezzi pubblici o taxi per raggiungere le zone centrali

Hotel super moderno, spazioso, uno splendido scenario, personale cortese, camere spaziose, letti deliziosi, lenzuola bianche pulite, bagni impeccabili. Tutto è molto pulito. Buona posizione, ma è necessario guidare. L'hotel offre un servizio di trasferimento. Consiglio vivamente