Hotel in zona Estadio de San Lázaro, Santiago

Firstly can I just say the Receptionists, Susi, Andrea and Juan were so friendly and helpful. They are a complete asset to this hotel as there is no bar or lounge area, so their attentiveness is a must. The hotel itself is in a shopping centre on the outskirts of Santiago. The walk to the Cathedral and centre is probably about 30 minutes and a lot of that is uphill. If you don't think you can manage the walk, there are regular buses outside hotel and also a taxi rank. The room we were allocated was a suite ( thank you for upgrade). It was very large and had a sofa area and there was a jacuzzi bath too. The shower head which was in the bath pointed towards the opposite end of the bath so bracket could do with being changed but that said, the water was always hot. The heating in the room was on a hotel timer and the radiators only came on at about 7.45pm, so the room was cold if you were showering before then. Maybe the management can look into changing this in winter/ spring months to an earlier time? The housekeeping was great with fresh towels and cleaning daily.The breakfast was Continental style with a good selection. My only problem was that the lady who worked on service etc had a very unfriendly manner about her. I arrived at 10.25 am on Monday morning for a cup of tea and just to have a Danish.(Breakfast served until 10.30 am)She rudely informed me that they were closed and when I asked could I take a cup of tea to my room( in my own mug) she told me it would cost me €2!! Considering there are no hospitality trays in the rooms I found that to be ridiculous. She was the only member of staff that let this hotel down. Otherwise it's a very affordable, clean hotel to stay in when in Santiago de Campostela.

Buon hotel di base in un ottimo luogo. Buon personale e colazione

Todo genial , la ubicación es ideal por la tranquilidad de no estar en mismo centro pero a la vez muy cerca , las instalaciones estupenda y por sobre todo resaltó los jardines que tiene alrededor

L'hotel stesso è anche un'attrazione, proprio al bordo della chiesa.Il corridoio di ritorno è più facile perdere. Quando uscire dall'ascensore, devi trovare la buona direzione prima.Tutti gli angoli dell'hotel sono arrangiti molto antico, non c'è niente di vuoto per un giorno, e restare all'hotel è tutto ok. Non nella settimana dell'autunno, l'ispezione alle 8 di mattina era pronto per la stanza. È troppo sorpreso, correre fuori con una guancia e uscire chiaramente.Il colazione è anche molto buona, anche se il ristorante non è grande, ma è organizzato con una striscia.

Molto buona posizione, la grande attenzione, grazie Ana per le sue raccomandazioni e per essere così gentile con noi. Ci saremmo certamente tornati. Molto raccomandato.

Yes - the hotel is one of smallest I ever seen. Yes, it's noisy. Yes, you can see some items dated. I have seen more expensive (much more) hotels with smaller rooms, more noisy and in worse condition. Yes. It has some limitations: there is no kitchen, no bar, no other amenities. Because of lack of the kitchen, breakfast is buffet only with no warm food. But everything is fresh i tasty. Don't expect any other meals though. Staff is friendly, nice and helpful. Location is excellent - close to public transport, close to old town, but not too close. Shops just outside and plenty of restaurants around. I would definitively use them again. Just one small thing: while wifi signal is decent, they should think of upgrading their internet connection, offered speeds would be sufficient in 2005, not in 2023. Had to switch to 4G to do anything.

Posizione ottima a tre minuti dalla zona pedonale e di fronte alla fermata dell autobus per l’aereoporto.Tutto lo staff, composto da sole donne, è stato sempre molto gentile e disponibile. Camere senza grosse pretese ma pulite . Bagno spazioso e acqua caldissima! La colazione davvero completa con frutta di vario tipo , uova in due versioni. Speck e salsicce calde. Pane di diversi tipi da scaldare. Succhi di frutta di varie specie , yogurt è molto alto. Davvero una bella scoperta. Ottimo. Da tornare!

Hotel is in a great location and near all the main tourist areas, and also shops, bars and restaurants. I was very disappointed about the staff at the hotel. On check-in, after waiting about 10 minutes as the receptionist typed on her computer, we eventually got our room keys. Staff were not very welcoming and did not tell us anything about the hotel, facilities, breakfast room or the Pool. When we got to the room, we found that we didnt have a bath-tub (which was why I booked that room), no robe and no slippers. Mini-bar was empty with a sign saying it was closed due to Covid safety. I have no idea what Covid safety has to do with it. No other hotel I was in in Spain has had excuse. Also, no water in the room. No sanitisers in the room either. When I called reception to enquire, she said she would send water up, and then we had to sign to pay 4 Euro for the bottle. Terrible service, how can a hotel not provide water to their guest. This is coming from an expensive 5 star hotel. On checkout it was as bad, but I couldnt wait to leave then. Checkout person had a phone to his ear the whole time, took our key cards, and the continued his call. No receipt, no 'goodbye', nothing. The room itself was very nice, but the sound proofing is absolutely awful. All we could hear each morning was the noise of doors banging, hoovers and we could even hear snoring from the room beside us. So you had no choice but to wake up early with all the noise. Also the air-con is terrible, we left it on the whole time, and the room was still very warm. It was only about 20 degrees outside, so I would hate to stay here in the miiddle of Summer. Total let down of a hotel, I would avoid it. I think alot of 5 star hotels have gotten lazy during Covid, but have no problem charging top prices.

Le diverse stanze sono molto udibili, abbiamo avuto un problema con la prenotazione e un altro con l'ingresso con la carta, tutto si è risolto alla grande ma sono dettagli che segnano un viaggio, il ragazzo giovane è un 10 in cordialità

a very nice and cozy hotel Fall in love with it at first sight. The staff was very nice too. Introduced everything we need know for our few days' trip in Santiago. Only 10 to 15 mins away from Cathedral.