Hotel in zona Cerro san cristobal, Santiago Del Cile

Hotel molto bello nel quartiere Providencia, buona connessione alla metropolitana, personale assolutamente utile e buon colazione. Eravamo un gruppo che è arrivato e lasciato in diversi giorni. Ci siamo fermati per una notte ...tra voli. Da sud a nord in questo hotel e poteva depositare il bagaglio, tutto ha funzionato meraviglioso.

It’s still 15 min drive from the airport and shuttle needs to be booked 48 hours ahead. We did NOT know as did not check the hotel WhatsApp profile picture that says so in Spanish… but they did provide us shuttle transfer for free the next morning upon our request at check-in. Facilities are nice despite of average service

La posizione ideale e camminabile per molti ristoranti, parchi, Costanera Tower, ecc. Il servizio era grande. Molto pulito e confortevole! Ci piaceva! Il personale era molto utile. Doccia disponibile nel centro fitness per arrivare presto. La vista sul tetto era fantastica per colazione, bar, ecc.

I had 3 nights there and it was stunning. The staff were caring us all the time and gave us events to socialise every day but simultaneously it’s quiet to sleep at night. I’m travelling on my own and it makes me kinda nervous to go outside at night. But we had a night out as a hostel on a day and was super fun and safe. Last night I had a double booking issue but the staff Gonza quickly prepared and upgraded my room. Even once I’ve locked out myself from my room they helped me with a spare key in a second. We can rely on the reception for 24 hours. So all in all I highly recommend you to stay Hostel Providencia as long as you’re looking for a welcoming and trustable hostel!

Aveva bisogno di una notte prima della nostra crociera. Poiché avevano una navetta aeroportuale e prezzi decenti, abbiamo prenotato una stanza. Prima di tutto il servizio di navetta ha un punto di pick-up interessante in una delle aree di parcheggio. Abbiamo dovuto scappare dai taxi e salire due scalatori per una passeggiata. Non male se seguite le istruzioni che hanno mandato. La zona di attesa è un po' vasta e sarebbe facile perdere il pick-up, ma ho chiamato e è stato raccolto in circa 20 minuti dopo la 12 prenotazione che abbiamo fatto. Non andremo in giro in giro sull'hotel, era, molto eccitante potrebbe essere una parola ok. Per quanto riguarda l'hotel, il personale di ufficio era professionale, utile e ci ha portati in una stanza velocemente. L'hotel era utilizzato per altri passeggeri e lavoratori di crociera, ma ci hanno preso cura rapidamente. Il ristorante era buono ma non grande. Il numero di persone era troppo presto e non erano pronti per i numeri, così diverse tavole sedute dopo che abbiamo lasciato prima di avere anche il pane. L'hotel era pulito e le camere erano molto belle, quindi lo userei di nuovo, ma rifletterei su posti per cena.

Per due notti abbiamo soggiornato in questo hotel mentre visitava Santiago de Chile, e la mia esperienza è stata piuttosto buona. Il processo di check-in è stato semplice con nessuna denuncia, eccetto la mancanza di personale per esportare il bagaglio. Abbiamo una stanza nel centro dell'edificio e la stanza era spaziosa e confortevole con riscaldamento e aria condizionata per avvertire dal freddo clima di Santiago. Purtroppo non siamo riusciti a godere del colazione a causa delle limitazioni della nostra tour, ma in generale abbiamo avuto un soggiorno molto bello e lo consigliereremmo a chiunque stia cercando un buon alloggio nel centro di Santiago.

This is a truly great hostel. The staff are friendly and helpful: Ivan, Juan, and Guillermo; and two of the guys played the guitar. A few times a week Juan would play his guitar and sing, and what a powerful voice he had. I could listen to him all day. The free breakfast provided every morning was excellent, and the a**osphere of the hostel was memorable. However, there was one person at the front desk (Scarlet) that was showing irrational behavior. In the beginning she was friendly and helpful, but then after a week, she turned dark and menacing towards me. She kept complaining that I changed my bed or dorm room, even when it was because of inappropriate behavior from another guest, and there were similar complaints from other guests. This morning she asked me if I ”changed my room again?” I said everything is good. There are no problems. Then she said, ”Okay, I will move you back to the room you were in last night.” That seemed odd. I said, I did not ask you to. You do that without my permission. She responded, ”I thought that is what you wanted.” Again, strange. She didn't stop. After getting the email address of the manager, I went upstairs to write an email. Ten minutes later she came up to where I was sitting and continued to badger me. I said she was disrespecting me, and I asked her to stop. She left and then returned a few minutes later, saying that she talked with the manager and I must leave the hostel immediately. She said I was disrespecting her by feeling disrespected. That I was attacking her or mistreating her, but nothing specific was mentioned -- because it didn't happen. No one that she spoke with ever talked with me. Whatever she said behind my back, that person never even told me what I was being accused of, nor did they ask me any questions. Then she threatened me with the police. I was stunned. I asked to speak with the manager. She promised if I came to the reception desk, the manager would speak with me. When I came down, I was not allowed to speak with him. I continued to finish my email to the address provided, and then the police came. It did not matter what the truth was. They listened to her speak in Spanish and then said to me, it doesn't matter what happened. She asks you to leave so you must leave. I walked out and here I am writing this review. I had been there for a couple weeks and I got to know all the staff and they got to know me. They and a number of other guests who had been there a while could testify to my character. I have not heard back from the email I sent to the manager. It seems that whatever Scarlet said behind my back, was believed without question, even when there were guests present, witnesses. And there were video recordings from different angles. I have heard about this type of thing happening in the United States, but we are in Chile. How could a manager allow a guest to be thrown out by the police without ever asking the accused a single question. Is that the world we live in now?

Raccomando alle persone che vogliono viaggiare per motivi di lavoro e altri andare a questo Apart Hotel Amistar molto bene situato nel centro di Santiago, nel suo casco storico, accanto al Cerro Huelen o Santa Lucia. Ottimo attenzione, molto buona pulizia e igiene in questi tempi di Covid-19. Con buon personale di lavoro e ottime coordinate di arrivo e uscita da Santiago del Cile, di qualità e tiotalmenet consigliabile Hotel.