earlpaula
3 ottobre 2024
Rating: 2.5/5 My recent stay at the Emilia Llana Hotel in Cape Verde had its ups and downs. Upon arrival, we were greeted by the warm and welcoming staff, which set a positive tone. However, our room on the ground floor left much to be desired, as it faced a wall and rooms from the hotel opposite. We opted to upgrade to a poolside swim-up room for an additional €80 per night, which was a better option but came at a cost. After exploring the hotel, I found that the swim-up rooms seemed to be the only decent accommodations available. Our upgraded room was clean but not spotless. Housekeeping service was inconsistent—on two occasions, we returned after a full day out to find our room hadn’t been serviced. While the room included a minibar, it only had a couple of beers and soft drinks, which was disappointing. There was also no iron, which I would have expected at this level. Unfortunately, the food and restaurant experience were very poor. We tried the Italian restaurant, where both my partner and I ended up with upset stomachs the next day. The service there also fell short compared to the buffet restaurant, where the staff were more attentive. However many of the food items appeared to be recycled from previous days, which made me quite wary of trying much. I ultimately limited my diet during the stay to avoid any further issues. The pool area itself was nice and spacious, but unfortunately, the covers on the deck chair cushions were moldy. About halfway through our stay, the hotel staff started removing these moldy cushions covers, but they simply piled the inside foam up near our room, which wasn’t ideal. The all-inclusive drinks were another disappointment—overly sweet and subpar in quality. There were daily activities, but they were underwhelming. I joined a Pilates class that was, without a doubt, the worst I’ve ever attended. It consisted of no more than six basic exercises with lots of unnecessary rest time, making me question whether the instructor was qualified. Similarly, the water aerobics session was the same every day, with identical music and choreography, which quickly became repetitive. The gym was another letdown. It was incredibly basic, with just a few dumbbells and two benches shared between the Emilia Llana and the neighboring TUI Blue Hotel. For a hotel advertised as five-star, the fitness facilities were nowhere near what you’d expect. In fact, despite the hotel’s five-star rating, I’d personally rate it closer to a three-star plus, given the overall experience. In conclusion, while the staff were friendly and the pool area had potential, Emilia Llana fell short in key areas like dining, cleanliness, and facilities. For a supposed five-star hotel, I expected much more.
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