Utente ospite
10 dicembre 2024
My friends and I had the pleasure of staying at this charming and historic yet modern hotel. The pool and grounds/garden were beautiful, a serene place to relax. Our room was clean and spacious, adding to the comfort of our stay. More than anything, it’s the hotel staff that truly shines! Gabby, in particular, at the reception went above and beyond. I had altitude sickness coming from La Paz; the hotel knew I was sick getting off the flight and that I speak very little Spanish. The hotel sent Gabby (who speaks excellent English) with the hotel shuttle to pick me up from the airport herself. She came with tea, crackers and a BP monitor to make sure I was okay; she helped me retrieve my luggage and made sure I was settled, and with soup sent to my room as soon as I arrived. Truly exceptional service. When I return to Bolivia, I hope to stay at Hotel Cortez again.
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