Holiday Inn Express & Suites San Jose-Morgan Hill

Good!

They gave me the newly renovated room, and of course, it was clean and new. All staff work hard. Parking is easy, and designed to accommodate access to rooms. The breakfast setup is better than most (though no peanut butter?). The best way to describe this version of the IHG output is "cheerful".

This is the worst hotel ive ever stayed in from the rooms being so out of date to the beds being very uncomfortable and the stench was so foul of smoke I was told there was any rooms to move to but a guest walked in for a room available after being told that which makes no sense whatsoever to the assistant manager Heidi telling me there wasn’t much she could offer or do when I’m paying over 100 dollars for a room I will not stay here if you are a business owner i recommend taking your business elsewhere

This place sure doesn't look like a Holiday Inn Express. It's more like an Embassy Suites, with a huge indoor atrium and a glass elevator. But otherwise it is the usual accommodation and breakfast, which is always spot on. Convenient location.

I had to rethink my plans to stay at this establishment when I learned of their habit of double-booking rooms, assuming a percentage of no-shows. Airlines do that, I didn't know hotels did it. I can't think of anything worse for a weary traveller than to be turn while holding a paid receipt in their hand.

Ryan check us in on December 6 at 9pm We just drove from Stanford after my husband had surgery. Ryan was so helpful and compassionate. Ryan made sure we had room close to elevator. Plus in Am we had wonderful hot breakfast there was sausage, omelettes,oatmeal,yogurt and fresh fruit. Our room was quiet and very comfortable bed. We will definitely stay again. Thank you

Stayed past two years at Holiday Inn Express Morgan Hill. Seems to be only one within a 20 mile radius with separate sleeping rooms for those needing privacy. Last year we stayed in the third floor corner, one bedroom suite. This year one bedroom apartment; both for Renaissance Faire 30 min. drive. Check in 3 PM out 12 noon very reasonable. Complimentary breakfast 6 AM shuts down 9 AM Monday through Friday; 9:30 AM Saturday and Sunday. Same food every day, coffee, tea, juices, water, bananas, oranges, cereal, cold milk, yogurt, oatmeal with fixings, butter make your own pancakes. Bulk scrambled eggs, pork, sausage links, sausage, gravy, and biscuits are served by an employee. Bread, bagels, cream cheese, cinnamon rolls, and some muffins. Several HBO/MAX channels. We only had one remote, worked on both TVs. Ice machine across atrium convenient for apartment unit not so much for upstairs. McDonald’s right next-door, Taco Bell close by and Mountain Mike’s Pizza. Safeway l& target a mile drive. Easy exit to 101 freeway .No coffee tea water out during day only breakfast. Weren’t there Monday through Thursday for happy hour.Plenty of parking, extra lot at the La Quinta next door typically empty. One water bottle per day per room. Water bottles for purchase $2 each. Snacks, drinks. microwaveable food for sale by front desk. Air conditioning unit controls on wall, even though looks like they’re on units: those often inoperable Cute little farm store called Andy’s about a mile away east. TVs in both rooms. Closet only in bedrooms. I’m very picky, definitely some wear and tear, but it is clean enough for me. Older hotel with nice setup. Staff great. Very helpful with most needs, except apparently kitchen cooking accoutrements. Not a five-star hotel, but a four star rating based on amenities available and in the area. We would come back. Rooms hotel quiet Generator located outside window of the apartment bedroom. Good that didn’t come on. I was not there for the view, so it did not matter. Large truck parked outside by the generator one night, but when I woke up in morning it gone. I didn’t hear it leave and my window was ajar. King/2 room suite upstairs consists of one bedroom, one bathroom, one living area, corner unit nice and airy black out curtains close in all rooms. Three sets of curtains. You have to reach way back for black out curtains. Windows open about 3-4 inches in both rooms, nice feature! Upstairs suite entry to bathroom from living area and bedroom, another nice feature! Living area pull out couch and table, seemed to be missing a chair. Desk and chair were included. Armoire/dresser combo with TV in both rooms. Barn door or similar separated two rooms.. Small fridge and microwave available in living area. A sort of private entryway for corner suites. Apartment - located first floor. Bedroom opens to atrium. Separate living/kitchen area opens to hallway, more private than atrium entrance. Ceiling Fan in living room. No black out c

As long as you're not paying much, you won't be too disappointed. The hotel is very old and the rooms are dated. Colors are a bit dark and gloomy. The lobby and entryway are relatively nice, and the front desk clerk was reasonably friendly during check-in. The bed was comfortable. I was pleased that they did not use one of those ridiculously warm comforters on the bed. I was also pleased that, even though the weather outside was on the cold side, the in-room air conditioning worked. In a closed up hotel room, sometimes one needs air cooling even in the winter. The most bizarre thing was this off-putting sign hanging on the back of the door. They implied that this room might actually be rented for $999.99. why would a hotel owner post a sign this ridiculous.

For the most part it was very appealing when you walk into the hotel Nice pretty atmosphere .Our rooms was on the second floor not much of a view but of the parking lot. We did the two queen beds room the room is small considering The beds were very uncomfortable I did not get much sleep The toilet made a horrible sound when flushed and the door cover was peeling away and their was a lot of staining over the curtains It was not very clean. The breakfast in the morning was absolutely fantastic I was very impressed with that. They did have a indoor pool but did not use it.