Hipotels Mercedes

We went for a 11 day holidays with a family of 5. The common space in the hotel is clean and ok. We had a lot of space in the family room. Living room with see view balcony, 2 bedrooms, 2 bathrooms. The rooms are not cleaned every day which is inconvenient if you have a large family as you produce quite a lot of trash that is not taken The beds are not comfortable. It's a steel frame with a materace and that frame is creaking a lot! Very unpleasant experience especially if you don't want to wake up your little child that is sleeping next to you in a child bed or if you want to be quiet if you know what I mean :-) Boring breakfast - the same thing every day. There are options to choose from but it's very limited. Dinner - live cooking every day; good variety; Important! - no free drinks at the dinner. I understand alcoholic drinks or juice. What makes it worse is that there is even no free water! This is absurd. Juice and water is free for the breakfast so why not for the dinner? This is not a Spanish hotel. It's German. Staff even being local, they speak German a lot. When I said "gracias" they replied "bitte". This makes you not feel like in an another country on vacations (we are not German). The beach is beautiful!! Shallow for quite a long way. There are some rocks but if you move just few meters to the left it's all pure sand there. There is a lifeguard at post. Though it was mid of the season, there were a lot of tourists, it wasn't a problem to find a spot on the beach. Although if you want to have a sunbed you need to wake up early (7am) to reserve one. You have to stay there until the guy comes in to collect money (8am) and only then you can leave back to the hotel. If you just leave your towel (which I don't like) the guy just takes it down and makes the sunbed free again (which I like :-) ) Check out is at 12:00 and there is an option to have late check out but they tell you to ask for it a day before your leave. When we did that, no room was left for us. This ****** a lot as we had to stay until the late evening until we could departure and we have a 1 year old child that have to have a day rest sleeping. They were not interested to provide us any kind of other room just to put the little one to sleep in a room that had AC. The good thing is that you can still use the facilities and they provide you with towels so you can refresh yourself before leaving. Overall it wasn't totally bad but was definitely not worth the money we had to pay.

Me and my family spend our holiday at this wonderful hotel. We had a nice room with an amazing view. Great pool area with sunbeds. The hotel was just by the long beach. Great breakfast with both warm and cold things, and a lot of fresh frusits! The hotel hand friendly and helpful staff.

Nice journey at hipotel but hôtel a bit old. Staff is very good Buffet was good also Pool quite small and cold Nice situation on the beach The family rooms for 2 adults and 3 children is very appreciated and have a good size. We had a good holiday week there.

We had an absolute great stay at Hipotels Mercedes. Staff was extremely friendly and the hotel is very clean. The apartments are just great for a family with two kids, offer a lot of space and flexibility, e.g. to have a light lunch. In addition, great pool area and great beach. However, it is visible that doors and furniture are rather old. No problem for us. But might be rated by other people differently. Overall, we can fully recommend this hotel and we will come back.

It was a family stay in Majorca. The hotel offers a good standard and the location right next to the beach is fantastic. The service is at a high level, both in the restaurant, where the boss personally looks after everything and welcomes guests, and at the reception, which is available to help in all matters. The rooms are very clean and cleaned regularly. The hotel is a good choice for those who are looking for good service at a reasonable price.

We had a great stay at the hipotels Mercedes. Our apartment was lovely, clean and spacious for a family of 4. The pool side and hotel is very clean and lovely surroundings. The view from our balcony was beautiful, looking out to the beach and sea. We stayed in April during the Easter holidays, there were plenty of sunbeds available. The weather was sunny and warm for the time of year. The hotel is on the doorstep of the beach and it is a lovely walk all the way along the promenade towards Cala Bona.