Aparthotel Nereida

Were do I even start , hotel is nothing short of disgraceful it is so unclean me and my partner had booked Saturday 23rd August until Saturday 6th September but booked an early flight home on Thursday 4th September to get home and away from the boring and minging hotel . I will give the bar staff there kudos they are lovely and always chatty so kudos so the woman and younger guy and older guy . Reception are very rude and make a song and dance about phoning a taxi and their attitude absolutely stinks . We were in our room for 12 WHOLE days and maids didn’t change our bed once even tho we’ve asked multiple times all she does is mop around items and close blinds . Food is average at best there is hardly any options and canteen area is tiny . Breakfast is same every day lunch changes some days but is terrible and dinner is alright maybe 2 days out of 7 not good enough for the price they are charging . Entertainment don’t even get me started there is 2 shows out of the 7 days one on Sunday which they start late and finish after 45 mins then on Monday they started late again by 17 mins and finished 30 mins later disgraceful . The pool is vile you can see sand at the bottom and they just don’t bother cleaning the pool all they do is hose down the seating area maybe 3 times a week at a push . The side of the pool is so rough it hurts your skin and also the pool is far too deep and you can’t just stand and chill without fighting for your life . The dirty marks in the room are vile there was a fan from the previous people staying here and the cleaner had put it on our table as if it was ours she must’ve cleaned under the bed for once. We found dirty marks all over toilet and the placement of shower is for the first time in my life in the middle of the wall instead of at either side and the shower curtain fell off day 1 we mentioned it to reception and they shrugged shoulders so must be a normal thing as the curtain was hanging on for dear life . Toilet pan hasn’t been cleaned since we arrived there is thick dirt obviously from built up urine all around the toilet seat which isn’t just days old!! Bed are also 2 single beds and are so uncomfortable and rock solid and you wake up with a sore back every morning . Sunbeds by the pool are always plastic and are the worst sunbeds I’ve ever lied on . Me and my partner always holiday all inclusive and have yet to have a bad experience at a all inclusive holiday in the 3 years we have going together but this has now changed as this hotel as opened our eyes and made us learn that we need to look into hotels more before we book ALL IN ALL THIS HOTEL IS A 1 STAR NOT A 3 STAR AND IS ABSOLUTELY TERRIBLE DONT BOOK IF COMING TO IBIZA AS PRICE IS SHOCKING FOR WHAT YOU GET