Finca Sa Bastida Luxury Retreat & Spa

Newly opened and unestablished sadly. Beautiful location and great potential but hotel ownership seriously disappointing. Hotel staff (namely, William, Huyen & Rodika were exceptional) go truly above and beyond to accommodate stays in a hotel that is clearly not ready for guests and under ownership that has no idea how to run a hotel. It’s a great shame considering the potential that this hotel has given the location and architecture. Our stay was tainted by the ownership and sadly I wouldn’t return because of his unprofessional behaviour across the board. Perhaps if you’re not ready for guests don’t open? Or get a hotel manager, who is better versed in this field.

My husband and I were there in the summer (apologies to the hotel for my late review) and had a lovely stay. The staff goes out of their way to make your stay as enjoyable as possible. We have been to Mallorca previously and stayed at the former Park Hyatt and while that was a beautiful resort Finca San Sa Bastida provided a more intimate/authentic Mallorcan experience. The food was also delicious. If I were to only make 1 suggestion it is it upgrade the towels and robes- they didn’t feel at par with the hotel. If you’re thinking about staying here you won’t regret it- just make the reservation.

What an amazing Hotel . The staff are all very nice and very helpful . The hotel setting is incredible can’t wait to come back ( I do not believe the comment from the guy having his money stolen . I would guess he lost it and had to blame somebody ). From arriving to leaving everybody was soo lovely and helpful so a big Thankyou to you all for making all 6 of us feel so special . Hope to see you all soon guys and return for an amazing break

Stunning hotel Beautiful hotel, they made us extremely welcome and nothing was too much trouble. The room was stunning, very private and the facilities were first class.

During my stay at Finca Sa Bastida Luxury Retreat & Spa in Mallorca, I had an overall positive experience, initially deserving an 8.6 rating. However, my impression took a significant hit on the last day (and days after) when I discovered that there had been a theft in my room, resulting in the loss of an amount of 500 euros. The first, good and customer-friendly service by the hotel staff has now been overshadowed by theft and unfriendly and anti-social customer handling. Sadly, it overshadowed an otherwise beautiful and exclusive hotel located in the breathtaking countryside of Mallorca. Since I want other customers not only to focus on my theft, I'll first share my general feedback, and below will explain a bit more about the theft. The hotel's rooms were tastefully designed and impeccably clean, with a sense of novelty throughout. Although I noticed a few areas for improvement, such as the absence of a wastebasket in the room, lack of complimentary water, and the need for a bathroom door, these minor issues did not dampen my overall enjoyment. You really get a feeling of exclusivity and peace in your room. The location of the hotel is truly mesmerizing, surrounded by stunning landscapes. However, guests should know that a rental car is essential for venturing beyond the hotel grounds, as popular destinations like Palma de Mallorca, charming towns like Deia and Soller, and the picturesque east coast beaches are about a 40-minute drive away. For guests that are looking for a peaceful place to stay, Finca Sa Bastida is the place to be. I would like to give feedback that the hotel is looking for a differentiator, such as offering yoga classes or other facilities / activities that would belong to the hotel in this set-up. While the hotel shows great potential and already offers several facilities, it is evident that they are still in the early stages of operation. Some aspects, like installing air conditioning in the gym, expanding the selection of poolside snacks, have extra mirrors in the room, etc. could be improved to enhance the overall guest experience. Additionally, given the hotel's remote location, it might be beneficial to consider offering a mini supermarket on-site for guests' convenience. The inclusive breakfast provided at the hotel was okay, offering a small variety of fruits, bread, and spreads. Although I initially expected a more extensive breakfast spread at a luxury hotel, the staff was accommodating and willing to provide additional items upon request. Therefore, you should really ask what you wish for since the actual buffet is limited. Despite the earlier positive aspects, the theft incident significantly impacted my overall impression of the hotel. On the last day, I noticed that something was missing from my room after the hotel room got cleaned. We immediately went to the front desk, and the most disheartening part was the lack of understanding or assistance from the hotel staff during the check-out process. Sinc

Amazing establishment. The staff is super attentive and happy to help make your stay as welcoming and comfortable as possible. We made a two night stop here during our honeymoon and it was an amazing and relaxing days. Highly recommend doing this stay for an quiet and relaxing couple days.