Finca Sa Bastida Luxury Retreat & Spa

My husband and I were there in the summer (apologies to the hotel for my late review) and had a lovely stay. The staff goes out of their way to make your stay as enjoyable as possible. We have been to Mallorca previously and stayed at the former Park Hyatt and while that was a beautiful resort Finca San Sa Bastida provided a more intimate/authentic Mallorcan experience. The food was also delicious. If I were to only make 1 suggestion it is it upgrade the towels and robes- they didn’t feel at par with the hotel. If you’re thinking about staying here you won’t regret it- just make the reservation.

During my stay at Finca Sa Bastida Luxury Retreat & Spa in Mallorca, I had an overall positive experience, initially deserving an 8.6 rating. However, my impression took a significant hit on the last day (and days after) when I discovered that there had been a theft in my room, resulting in the loss of an amount of 500 euros. The first, good and customer-friendly service by the hotel staff has now been overshadowed by theft and unfriendly and anti-social customer handling. Sadly, it overshadowed an otherwise beautiful and exclusive hotel located in the breathtaking countryside of Mallorca. Since I want other customers not only to focus on my theft, I'll first share my general feedback, and below will explain a bit more about the theft. The hotel's rooms were tastefully designed and impeccably clean, with a sense of novelty throughout. Although I noticed a few areas for improvement, such as the absence of a wastebasket in the room, lack of complimentary water, and the need for a bathroom door, these minor issues did not dampen my overall enjoyment. You really get a feeling of exclusivity and peace in your room. The location of the hotel is truly mesmerizing, surrounded by stunning landscapes. However, guests should know that a rental car is essential for venturing beyond the hotel grounds, as popular destinations like Palma de Mallorca, charming towns like Deia and Soller, and the picturesque east coast beaches are about a 40-minute drive away. For guests that are looking for a peaceful place to stay, Finca Sa Bastida is the place to be. I would like to give feedback that the hotel is looking for a differentiator, such as offering yoga classes or other facilities / activities that would belong to the hotel in this set-up. While the hotel shows great potential and already offers several facilities, it is evident that they are still in the early stages of operation. Some aspects, like installing air conditioning in the gym, expanding the selection of poolside snacks, have extra mirrors in the room, etc. could be improved to enhance the overall guest experience. Additionally, given the hotel's remote location, it might be beneficial to consider offering a mini supermarket on-site for guests' convenience. The inclusive breakfast provided at the hotel was okay, offering a small variety of fruits, bread, and spreads. Although I initially expected a more extensive breakfast spread at a luxury hotel, the staff was accommodating and willing to provide additional items upon request. Therefore, you should really ask what you wish for since the actual buffet is limited. Despite the earlier positive aspects, the theft incident significantly impacted my overall impression of the hotel. On the last day, I noticed that something was missing from my room after the hotel room got cleaned. We immediately went to the front desk, and the most disheartening part was the lack of understanding or assistance from the hotel staff during the check-out process. Sinc

We recently spent a week at this hotel and it was amazing! The hotel itself is in a newly restored historic building, which has been beautifully designed - mixing old and new together. The room are lovely and the pool is amazing, it has a spectacular view of the valley below. We didn’t have a lot of expectations as this hotel had no reviews when we booked, but we are so glad we decided to try it. Genuinely one of the nicest hotels we’ve ever stayed in. The staff are all super friendly and go above and beyond to help with any query. The location is perfect in the center of the island and it makes a great base for exploring, you do need a car if you stay here. Overall it’s highly recommended, and hopefully we’ll have a chance to come back soon!