Hotel Das Seekarhaus

How to Ruin Someone’s Holiday in 5 Minutes: A Das Seekarhaus Experience At Das Seekarhaus, it’s astonishingly easy to leave a bitter taste at the end of a holiday. On the last day of our stay, my wife’s skis were stolen. When we contacted the hotel, we were told her skis were insured, but mine weren’t because the insurance box on my form wasn’t ticked—something nobody had bothered to highlight. Miraculously, we found the stolen skis at the Kringsalm skibar near the hotel. When returning them to the ski rental, we politely suggested the staff inform guests that insurance isn’t automatic and must be selected. The young employee’s response? A dismissive, “I shouldn’t say anything. Just read the form.” When I pointed out that this attitude was unworthy of a five-star establishment, he called his manager, who stormed in, shouting at my wife: “How old are you? Are you 18? You insult me—get out and never come back!” My wife, in tears, and I immediately went to reception to report the incident. The receptionist’s response? “Sorry, but I can’t do anything—he’s married to one of the owners.” After spending over €6,000 for a short birthday holiday, we left feeling humiliated and disregarded. At checkout the next day, no one from management had even been informed of the incident. The message was clear: at Das Seekarhaus, guests are nothing more than cash cows.

Everything in the hotel was perfect!!!!!!!!!!!!!! Food is delicious (for adults and kids)!!!!!!! The infrastructure (with pool, sauna, ski rentals/shop) is awesome. The employees are always ready to help you. Excellent snow as well!!

Our best family ski trip to date. Everything is perfectly set up for families. My 6&8yr old finally enjoy skiing! Thank you Seekarhaus. A special mention to Marko for greeting us with a smile and delicious food every evening and David in Ski hire who went above and beyond. Looking forward to returning next year x