Das Edelweiss - Salzburg Mountain Resort

What makes this hotel stand out is their 5-star service and accomodation ! Every staff member we interacted with went above and beyond.We wish we could remember the name of the person we have interacted with during our dinners (German nationality and having an international experience in UK). We will definitely stay here again.Patrick Vlerick & Annick Debeil

My family had a wonderful time at the resort and greatly enjoyed the spectacular amenities and grounds. The all round attention to detail was exemplary throughout the resort and was evident in the quality of the service we received. The breakfast and dinner were prepared with fresh ingredients and a lot of effort went into the presentation and taste. Many of the staff were friendly and went out of their way to make my children feel special. Emiko

Thank you for our stay at this beautiful hotel. The hotel is stunning, with breathtaking views, and offers excellent facilities for both children and adults. The food was outstanding, both at breakfast and dinner. We encountered an issue with the children’s bathroom, which was personally handled by the hotel owner. Adele, who assisted us throughout our stay—from the reservation process, with the flexible cancellation policy, to our entire time at the hotel—was incredibly helpful, always with a smile and a generous attitude. We were very pleased with our stay and look forward to returning again😊😊😊

The best hotel I’ve been in Austria, very kind staff, excellent food, beautiful rooms, everybody tries to make the stay as pleasant as possible, I recommend for families with children, wonderful spa, massges snd beauty salon, high quality of service

Couldn’t think of a better resort to spend your family ski vacation ! The entertaining areas and play areas for the kids are amazing ! The people at the reception the most kind and helpful !the rooms taken cared with the most amazing interior and luxury! Spa areas for all taste, even a family spa room! Second year we are visiting the resort and definitely going there again !

The hotel is located in a stunningly beautiful place. We really enjoyed the spa area and in particular the adults only infinity pool. It offers a great view especially in the evening and the steaming, warm water offers a great contrast to the snowy surroundings. The food was also excellent. Both for breakfast and dinner. Appropriate amount of choices, high quality ingredients and well prepared. I really think that it is a very good place to stay at, but I also want to give feedback about some negatives: - The staff is generally friendly on average, but let’s just say there are a few „bad apples“. No terrible experiences, just sometimes not as helpful as you might expect. Example: I wanted to get service in the cigar lounge. There is a button there that should call a staff member. We pushed it and waited. Nothing. Pushed again and waited. Nothing. We went to the reception and the lady told us that normally someone should come and she would call. We went back and waited again for 20 Minutes. Nobody ever came and we also did not hear from the lady at the reception again. Then we reported this to the concierge and she apologised and explained to us that the staff is probably busy and we should try asking at the bar. - The price point of the hotel and services offered is very „ambitious“. For me personally that would be acceptable if the service offered is exceptional. The pool opening times for example are not exceptional. They are only open to guests until 7 pm. After that you are only able to book it for private sessions - understandably at a pretty high rate . I would prefer it, if they offered access to the pools for guests longer. - We were not able to regulate the room‘s temperature in any way. It was quite hot in the room and we would have preferred a bit of a cooler temperature. I don’t know how the situation is in summer. Overall we enjoyed our stay and the hotel is certainly above average.