Bancal Hotel and Spa

We enjoyed a very relaxing holiday, just perfect away from all the hustle and bustle of every day life. We booked with TUI, all went smoothly flights to Tenerife, coach to Los Cristianos, ferry to La Gomera ( 50 minutes ) and a taxi to the hotel. Check in was great very informative, helpful staff who told us a bit of the history of the new hotel, while we sipped our fresh herb tea and enjoyed our homemade biscuit. Very nice welcome. Charlie the porter took us to our room which was a 3 lifts ride down to our garden view room 110. Great room, spacious and very modern with the shower in a glass cubicle and separate glass cubicle for the toilet. Beautiful white soft towels only changed when needed. Two x three foot beds pushed together very comfortable with two cloud like pillows (lovely). Kettle for tea or coffee, fridge with paid mini bar. Good size T.V on the wall. Plenty of lights in the room some on sensors turning on and off as you walked by. Patio doors leading out to outdoor seating with a nice view of the gardens, pool and sea. The restaurant has lovely views overlooking mount Teide. The food was delicious. Spoilt for choice, lots of fresh salad and meats and cheeses, to begin or freshly made soups and breads. A chef happily cooking fresh fish or meats to order or a choice of prepared dishes ready to go. Pablo cooked my tuna steak perfectly. A good selection of homemade desserts or ice creams. plus fresh fruits. Also a great breakfast selection. Restaurant staff attentive. We had lunch in the snack bar by the pool which was very good. Evening entertainment so laid back lounge music different each night. Alexander was great in the bar, very polite, friendly and welcoming. Corrina and David also made our holiday fun with dance lessons both great at their jobs. But a BIG Thank you to Lizzie who made our wedding anniversary day very special with the gifts from the hotel management and team. Thank you all so much. The hotel is very modern and environmentally friendly where possible. Nice to see fresh herbs, vegetables and edible flowers growing in the gardens which are used in the kitchens, also there is a talk and a walk around to learn more about them. The three outdoor heated swimming pools are very pleasant to swim in 2 of them are infinity pools with views across the sea. There is a very good gym open 24 hours. A indoor pool and spa which is pay to use. The hotel is very well managed all the team work very hard to keep everywhere looking spotless, clean and tidy. A car is a must have to go and explore this beautiful unspoilt island. We booked a small car though Lizzie and so glad we did. The roads are good to drive and very quite in May. A perfect hotel for a very relaxing holiday. We would highly recommend this hotel.

Stayed mid March with my husband. It’s difficult to find any faults with this hotel. The whole stay from start to finish was exceptional. Mostly German and Spanish guests, who are very easy to be around. The dining halls seemed fairly busy but everyone seemed to disappear all day so we often had a huge pool virtually to ourselves. Never a shortage of loungers. Water temperature around 25 degrees. We don’t eat meat but there was plenty of choice at both breakfast and dinner. Great quality food and half board is advisable unless you have a hire car. Incredible scenery and walks. If you want to walk directly from the hotel, it’s right out of the hotel entrance and just follow the winding and hilly road all the way to the Church on the beach. About 3 hours total. All the staff were great but a special mention should go to Senya, the receptionist, who went above and beyond to be helpful.

Just coming to the end of a fantastic 2 week stay at the Bancal Hotel. The hotel offers a chilled out and relaxing atmosphere and it is architecturally outstanding. Designed in such a way that views of Teide and the ocean are visible from almost every part of the complex. The rooms are modern and tasteful with comfortable beds. Each room also has a kettle & small fridge in which to keep your own items. The tv channels are very limited for English programmes but it is possible to cast from your smartphone or laptop to the tv. Just remember to download your favourite programmes before arriving. The restaurant did not disappoint. Quite a relaxed dining experience with well spaced out tables. Varied menus each evening. (pistachio macaroons were memorable) Staff very friendly and attentive. Special mention to Lizy for her warm greeting each morning at breakfast and David for his helpful and knowledgeable recommendations from the wine list. ( the wine list is on the hotel app, not at the table so maybe check out before dining) But a big thank you to all the restaurant & housekeeping team. To appreciate La Gomera a car is really essential. Cicar car rental deliver and pick up the hire car at the hotel. Driving on the island is straightforward and roads are quiet. Don’t rely on any being available on the island if you haven’t reserved one in advance. A memorable holiday.

The hotel is beautiful. One of the most beautiful hotels we've ever been, but we would like to inform that the Restaurant service is not great. We've received a poor treatment from the waiters. For example, we wanted to drink certain wines, they told us the hotel doesn't have it, but they didn't offer us different choices. We had an amazing treatment from an Argentinian waiter, Emmanuel. He was super nice and helpful and always with a smile on his face. He gave us to taste differents drinks and options.

This was a truly wonderful holiday. The environment was beautiful (if a little windy at times but you could easily find shelter), the communal areas were spotless, the bedroom was gorgeous, the restaurants offered great food and wine at very reasonable prices (the Lariffe is well worth a visit or two) but most of all the staff were SO lovely and friendly - every single one! Nothing was too much trouble. Yes, the hotel is out of the way a bit but we hired a car for a couple of days to explore and the rest of the time we were happy to chill at this luxurious hotel. We'll definitely be back.