Hotel Pasadena II Centro Histórico

Don’t do this to yourself!! The staff here is NOT friendly and helpful. We didn’t feel welcome here. You only get 1 towel and 1 soap bar per room, which we think is really weird. When i showered first my boyfriend had a wet towel. Both doors in the room, the bathroom door and the door to outside have a gap on the bottom. When i took a shower it was also raining, so when i came out of the shower, the whole room was wet. My backpack and everything inside is still wet! When we went to the reception and told this, he said he would come and clean it for us. When someone came they gave us a wet and dirty towel to clean it up ourselves. This is not okay! We ended up using our only towel to try and dry everything in the room. The second night we couldn’t shower, because we didn’t had a towel anymore. The wifi in this hotel does not work!! The man in the reception said this was because of the rain. We stayed in this hotel for 2 nights, only 1 night it was raining and the wifi didn’t work the whole time! We had to sit in the hallway to have a little bit of connection to try and book a new hotel, but even then the wifi didn’t really work. The worst experience in a hotel!