Hotel in zona Altiplanic Lagoons, San Pedro de Atacama

We booked a suite which proved to be a very comfortable room, plenty of space and an extremely comfortable bed. The shower room was spacious with an overhead shower that could convert to detachable. The suite came with outs own balcony leading on to the hotel swimming pool. All the buildings are in a colour scheme that fits perfectly with the surrounding desert We ate in the hotel restaurant several times, and all meals were very well prepared and tasty. The staff were extremely helpful, and although not always proficient in English were keen to communicate. As with travelling in the rest of Chile, it is helpful to at least know some basic Spanish

L'hotel è situato nel centro di Atacama, e si gira a destra per la strada principale, e la vita è conveniente intorno; l'hotel ha una piscina, la colazione è anche molto ricco, il parcheggio gratuito all'interno del cortile; la stanza è pulita, il servizio è delicato e l'atteggiamento è amichevole

The staff was very friendly and helpful, and the outdoorarea was very beautiful and relaxed. But; our room was not the cleanest, and we did not recieve houskeeping while we stayed there for 2 nights - that would not really be a problem, but when you cant throw toiletpaper in the toilet... and we had to ask for new towels. The wifi was also very bad, and some of the lightbulbs on our room was broken. The restaurant on the other hand was really good with simple, but great breakfast and other meals. A very nice hotel that has potensial, with a great location in San Pedro.

On the outskirts of San Pedro. They have a coach which will take you and to the town. They have a whatsapp number you can message to book this as well as ask for anything else. The room was lovely. You have to understand in San Pedro that they just do not have high rise buildings and the buildings are simple in design. The hotel was very comfortable. We had a lovely bathroom and an outdoor shower which was a treat! My advice is to enforce a no shoe policy in the room as it will soon get dusty from your shoes if you don't! We had a little outside area which was peaceful and nice to see some nature. The gym is not well equipped - the machines were not plugged in. They only had 2 x 5kg dumbbells. A good chance to do some weights! The pools were nice enough and the hot tub nice but did not have bubbles in the one we went into. They have trips available to book but we did not go on these. Breakfast was ok - an ok selection of items and no a la carte. Our only annoyance was when purchasing a drink from the bar they would not add it on to the room bill and you had to pay for it there and then. It just means we would have been charged a few times for the foreign transaction fee. We have never seen this practice before anywhere else in the world.

Il personale della reception è molto gentile, hanno chiamato per noi alcune attrazioni per sapere se erano aperte o chiuse causa forte vento. Camera e bagno ampi e puliti, c'era anche una doccia esterna che non abbiamo utilizzato data la stagione, anzi abbiamo apprezzato il riscaldamento che però veniva acceso solo alle 18. Il wi-fi prende benissimo in reception e quasi sempre anche in camera, anche se ogni tanto salta. La posizione non è comodissima per raggiungere il centro a piedi. La strada non è lunga, circa 15 minuti a piedi, ma è polverosa ed esterna. Buona la colazione.

My wife and I stayed here for 5 nights 17/11-22/11 . The good: The setting is stunning . The complimentary transfers were very welcome and driver Jaqueim very friendly . The hotel itself is a beautiful resort . It was strange at first as all the other hotel guests seemed much much older 60+ so coming down for breakfast had a “care home vibe” which took us aback as we were a good few decades younger than all the other guests but we went with it and the breakfasts were enjoyable and the other guests lovely. Similarly the staff were very kind and helpful . The breakfast had a good variety of buffet and a la carte eggs like omelettes and eggs Benedict’s etc which were delicious. Rosario the guest relations manager , was around to greet people and ensure they were being looked after well by the team . The spa - it needs to be booked for an hour slot but get private use of the sauna and steam rooms The food and drink is excellent in the main restaurant with the menu changing daily. The standard is high , it is like a gastro pub/fine dining . There was a BBQ on Tuesdays which was also delicious albeit quite windy . We stayed on a B&B basis as we tended not to have lunch rather have a hearty breakfast . And the dinners were good value and great quality and cheaper than an equivalent fine dining restaurant in London so we were happy to pay for meals separately. There is a shuttle to the San Pedro town which has some restaurants too but felt food much better in hotel and well priced for the quality which was excellent. The San Pedro town has a church but seemed full of touristy orientated shops The tours - the tours were excellent . We would have liked some “more adventurous” tours with more walking but I guess as the demographic seems to be “older generation” travellers there was less walking. We did however do all their “adventure trips” and really enjoyed them - the vlama/devils throat, juana trek and cactus hike were the highlights - special shout to the guide Catalina who was very knowledgeable and helped us learn about all the wild animals we encountered on the tours - the different types of flamingoes, vicunias , and ostriches . The tours are very well organised and the guide we had Catalina was truly an asset to the hotel. Big thanks to her! Lovely bar area - the bar area and food is really nice and there is a fire which was pleasant to sit on the cooler evenings The hotel provides each guest with a metal water flask which is a nice touch . There is also a station in reception where can refill water bottles and take nuts and sweets for the trips to take in backpack which was a good idea Star gazing - the sky is so clear in the desert and the 1hr star gazing guide at the hotels observation deck was a very informative experience seeing the rings of Saturn so clearly and shooting stars etc Things to be aware of/what could be improved: - maybe the resort is catered for the older demographics but it is a pity a hotel