TreeCasa Hotel & Resort Nicaragua

I had such high hopes upon arriving at this property, but the hospitality was nonexistent. I expected the treehouse to be a family friendly experience, but the property caters more to adult parties and day pass drinkers. We arrived on a Saturday and they were hosting a wedding. Music was thumping and instead of placing the rooms of the party-guests near the venue, they placed OTHER guests, like my family. This was incredibly inconsiderate. They could have easily avoided the issue by placing the party guests around the venue location. And place non-party guests away. They did the opposite. We were literally the room right next to the party. Needless to say we didn’t get any sleep. Wait staff ignored us. Reception disappeared. Messages to front desk via WhatsApp went unreturned. There are so many other less expensive treehouses in Nicaragua where you will receive superior service and be treated like a guest. If I wanted a thumping party, I would have stayed closer to the clubs in town, not in nature. Unbelievable disappointment. I was not the only guest to complain. The front desk manager smiled and offered a 10% discount on food purchases. I would have rather had a relaxing experience. Sunday night, no wedding, but music BLASTING again. If you want a club scene, this place is for you. If you are a family, who wants relaxation, AVOID

Beautiful property. The scenery was beautiful the staff was friendly. I enjoyed everything about it. Wish I could have stayed longer. Do remember it is surrounded by trees so expect a critter here and there . My lucky guest was a spider. Drinks could be a little stronger but you can always buy yourself a bottle before exiting the airport.

We were never given information about property(beach area). Their day pass customers took over the entire pool area and we couldn’t find a chair to enjoy the main reason we booked the property. Wanted a relaxing environment shown on the pictures. We would never go back on a weekend. Felt overcharged for what was available. Food was great in restaurant though.